Field Service Coordinator

2 weeks ago


Malden, United States Reily Foods Company Full time
Job DescriptionJob Description

Job Summary: Maintaining day-to-day operations for the service team by performing an array administrative tasks. Provide superior customer service by receiving incoming calls and dispatching service technicians to the appropriate locations; managing installations and removals while coordinating with internal sales team and customers.

  • Accurately generates work orders for technician visits.

  • Reviews all open work orders and dispatches technicians in local areas to ensure customers receive resolution within a reasonable time frame.

  • Conducts follow up calls with customers and schedules return trips with technicians as needed.

  • Contacts customers to schedule equipment installations and removals.

  • Responds to customer requests via phone and/or email daily.

  • Maintains, organizes and files work orders, visitor logs and loan agreements.

  • Maintains internal vendor pricing and customer specific price lists.

  • Manages billing of services performed to appropriate customers.

  • Works with technicians to validate work order accuracy and processing for inventory.

  • Manages multiple email inboxes for internal and external purposes.

  • Follows all safety procedures and participates in safety training. Maintains safe and efficient use of equipment, tools, and person. Reports any injury or accident immediately to supervisory and/or any unsafe condition.

  • Supports and complies with GMP’s. Understands and follows emergency action plan.

Qualifications:

  • Intermediate IT/Computer Skills: Familiarity with Microsoft Word, Excel, Power BI, ability to learn new software and systems with ease.

  • Familiarity with Microsoft D365, D365 CRM and AX preferred, but not required

  • High level of organizational skills and attention to detail

  • Ability to work in a team based, collaborative environment.

  • Ability to adapt to changing priorities in a fast-paced environment.

  • High School Diploma or GED.

  • 2+ years of administrative experience in an office environment

  • Customer service experience preferred.



  • Malden, United States Triangle, Inc Full time

    Job DescriptionJob DescriptionPosition: Human Services Program Coordinator Reports to: Human Services Site Manager Hours: Full-time/Salaried, M-F, 8am-4:30pm Location: Broadway Triangle’s Expectation of Employee:Adheres to Triangle Policy and Procedures Acts as a role model within and outside Triangle Performs duties as workload necessitates. Maintains a...


  • Malden, United States National Grid Full time

    **About us**: Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the...

  • Temporary Meter Service Representative Malden, Ma

    Found in: beBee S US - 6 days ago


    Malden, United States National Grid Full time

    About us At National Grid, we value every walk of life. We work hard to create a work environment where everyone has the chance to voice their opinions. Because we know that having different perspectives makes us stronger – not weaker. It’s how we constantly and continuously push innovation and strive to create a better future for everyone.   Job...

  • Temporary Meter Service Representative Malden, Ma

    Found in: beBee jobs US - 6 days ago


    Malden, Massachusetts, United States National Grid Full time

    About usAt National Grid, we value every walk of life. We work hard to create a work environment where everyone has the chance to voice their opinions. Because we know that having different perspectives makes us stronger – not weaker. It's how we constantly and continuously push innovation and strive to create a better future for everyone. Job...

  • Meter Service Representative

    Found in: beBee jobs US - 2 weeks ago


    Malden, Massachusetts, United States National Grid Full time

    pay: $21.46 per hourKey AccountabilitiesAll meter reading (Pedestrian, AMR, soft off and on)Physical offsERT changesLeak Survey and Leak Surveillance (including leak classification)Field collectionsWires down standbyAssist on two-person assignments as neededEmergency calls may be requiredQualificationsHVAC/Plumbing experience desiredMust have a high school...

  • Meter Service Representative

    Found in: beBee S US - 2 weeks ago


    Malden, United States National Grid Full time

    pay: $21.46 per hour Key Accountabilities All meter reading (Pedestrian, AMR, soft off and on)Physical offsERT changesLeak Survey and Leak Surveillance (including leak classification)Field collectionsWires down standbyAssist on two-person assignments as neededEmergency calls may be requiredQualifications HVAC/Plumbing experience desiredMust have a high...


  • Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offSigning bonusVision insuranceNortheast Center for Youth & Families, Inc. has a full-time opening for a Program Supervisor in our Malden Foster Care Services department. Primary responsibilities include providing supervision to assigned case managers and coordinating all...


  • Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offSigning bonusVision insuranceNortheast Center for Youth & Families, Inc. has a full-time opening for a Program Supervisor in our Malden Foster Care Services department. Primary responsibilities include providing supervision to assigned case managers and coordinating all...

  • Marketing Associate

    4 days ago


    Malden, United States RD Enterprises Defunct Full time

    Job Description Job Description Marketing Associate RD Enterprises is a fast-growing company expanding in markets nationwide. This is a direct hire opportunity with plenty of room for growth and career advancement. We are very flexible with competitive pay and hours of operation. If you are motivated and interested in joining a team that builds...


  • Malden, United States Eliot Community Human Services Full time

    $3,000 Sign on Bonus Eliot is known for our innovative clinical approach, high quality clinical training and for having the most talented people in community behavioral health services. Eliot's Behavioral Health Division provides an integrated and comprehensive network of services to adults with psychiatric disabilities that are evidence based, provide...


  • Malden, United States Eliot Community Human Services Full time

    $3,000 Sign on BonusEliot is known for our innovative clinical approach, high quality clinical training and for having the most talented people in community behavioral health services. Eliot's Behavioral Health Division provides an integrated and comprehensive network of services to adults with psychiatric disabilities that are evidence based, provide...

  • Marketing Associate

    1 week ago


    Malden, United States RD Enterprises Full time

    Job DescriptionJob DescriptionMarketing AssociateRD Enterprises is a fast-growing company expanding in markets nationwide. This isa direct hire opportunity with plenty of room for growth and career advancement. Weare very flexible with competitive pay and hours of operation. If you are motivatedand interested in joining a team that builds relationships,...

  • Coatings Technician

    7 days ago


    Malden, United States actnano Full time

    Job DescriptionJob DescriptionAbout actnano Actnano, Inc. is a dynamic materials startup in Cambridge, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and...

  • Coatings Technician

    6 days ago


    Malden, United States actnano Full time

    Job DescriptionJob DescriptionAbout actnano Actnano, Inc. is a dynamic materials startup in Cambridge, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and...


  • Malden, United States actnano Full time

    Job DescriptionJob DescriptionAbout actnano Actnano, Inc. is a dynamic materials startup in Cambridge, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and...


  • Malden, United States actnano Full time

    Job DescriptionJob DescriptionAbout actnano Actnano, Inc. is a dynamic materials startup in Cambridge, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and...

  • Senior Engineer

    6 days ago


    Malden, United States ACTnano Inc Full time

    About actnano Actnano, Inc. is a dynamic materials startup in Cambridge, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and automotive industries to increase...

  • Administrator

    Found in: Appcast US C2 - 7 days ago


    Malden, United States CSG Talent Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Prompt attention to incoming telephone calls, mail distribution and office support functionsMaintain multiple office proceduresHandle shipping and receiving (Fedex/UPS)Work closely with our shipping and receiving manager on incoming deliveriesScheduling currier services of packagesMaintain...


  • Malden, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceNortheast Center for Youth & Families, Inc. seeks a full-time Outpatient Clinician for their Malden Outpatient Clinic! Responsibilities include providing clinical services to assigned client caseload (including individual, family and group therapy),...

  • Administrator

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    Malden, United States CSG Talent Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Prompt attention to incoming telephone calls, mail distribution and office support functionsMaintain multiple office proceduresHandle shipping and receiving (Fedex/UPS)Work closely with our shipping and receiving manager on incoming deliveriesScheduling currier services of packagesMaintain...