Current jobs related to Access Services Center Representative - Cottonwood - Northern Arizona Healthcare Corporation
-
Storage Customer Service Representative
5 months ago
Cottonwood, United States U-Haul Full timeLocation: 1650 E Cherry St, Cottonwood, Arizona 86326 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...
-
Customer Service Representative
2 weeks ago
Cottonwood, Arizona, United States U-Haul Full timeAre you passionate about delivering exceptional customer service? U-Haul is seeking a skilled Storage Customer Service Representative to join our team.As a Storage Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive top-notch support and assistance. Your primary responsibilities will...
-
Customer Service Representative
3 weeks ago
Cottonwood, Arizona, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and promoting our products to meet sales goals.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
2 weeks ago
Cottonwood, United States Circle K Full timeCustomer Service Representative at Circle KWe are seeking a skilled and friendly Customer Service Representative to join our team at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous...
-
Customer Service Representative
1 week ago
Cottonwood, Arizona, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and recommending the right solutions.Key ResponsibilitiesAssist customers in person and over the...
-
Vascular Access Clinician
2 months ago
Cottonwood, United States Northern Arizona Healthcare Corporation Full timeJob DescriptionJob DescriptionOverviewEnsuring the achievement of Northern Arizona Healthcare’s mission, the Vascular Access Clinician is accountable for the coordination of care for patients and their families including direct care, patient and family education and discharge planning. When providing care, Vascular Access Clinicians follow the process of...
-
Customer Service Representative
2 weeks ago
Cottonwood, United States Enterprise Holdings Full timeCustomer Service Representative **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Holdings. As a key member of our branch team, you will be responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental...
-
Customer Service Representative
1 week ago
Cottonwood Heights, Utah, United States Ski n See Full timeCustomer Service RepresentativeSki 'N See is a dynamic company that offers a fun work environment, full of people passionate about the outdoors and snow sports. As a customer service representative, you will be responsible for providing our customers with exemplary customer service by helping them find products and services to meet their skiing and...
-
Customer Service Representative
3 weeks ago
Cottonwood, United States Enterprise Holdings Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring a positive experience for...
-
Customer Service Representative
2 weeks ago
Cottonwood, United States Circle K Full timeJob SummaryCircle K is seeking a skilled Customer Service Representative to provide exceptional customer service and support to our customers.Key Responsibilities:Provide prompt and courteous customer service to ensure customer satisfaction.Ring up all sales on the cash register properly and accurately.Perform multi-function operations of fuel consoles,...
-
Customer Service Representative
1 week ago
Cottonwood, Arizona, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and promoting our products to meet customer needs.Key ResponsibilitiesProvide excellent...
-
Vascular Access Specialist
2 weeks ago
Cottonwood, United States Northern Arizona Healthcare Full timeJob SummaryWe are seeking a highly skilled and experienced Vascular Access Clinician to join our team at Northern Arizona Healthcare. As a Vascular Access Clinician, you will be responsible for coordinating care for patients and their families, providing direct care, patient and family education, and discharge planning.Key ResponsibilitiesAssess patient...
-
Vascular Access Specialist
2 weeks ago
Cottonwood, Arizona, United States Northern Arizona Healthcare Corporation Full timeJob DescriptionAt Northern Arizona Healthcare Corporation, we are seeking a skilled Vascular Access Clinician to join our team. As a key member of our healthcare team, you will be responsible for coordinating care for patients and their families, providing direct care, patient and family education, and discharge planning.The Vascular Access Clinician will...
-
Customer Service Representative
2 weeks ago
Cottonwood, Arizona, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
2 months ago
Cottonwood Falls, United States LMI Aerospace Full timeWe are currently seeking a Customer Service Representative (CSR). The CSR Serves as the point of contact with external customers. This position processes sales orders, resolves customer requests, questions and complaints, and maintains positive relat Customer Service Representative, Customer Service, Representative, Delivery, Retail
-
Customer Service Representative
2 weeks ago
Cottonwood, United States Cable ONE Full timeJob SummaryCable ONE is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our residential sales team, you will be responsible for securing new recurring revenue from residential prospects and securing new incremental revenue from existing customers through proactive communication.Key...
-
Storage Customer Service Representative
2 weeks ago
Cottonwood, United States U-Haul Full timeJob Summary:We are seeking a motivated and customer-focused Storage Customer Service Representative to join our team at U-Haul. As a Storage Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met. Key Responsibilities:• Support the site manager with facility...
-
Customer Service Representative
1 month ago
Cottonwood, United States Cable ONE Full timeAbout the RoleCable ONE is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our residential sales team, you will be responsible for securing new recurring revenue from residential prospects and securing new incremental revenue from existing customers through proactive communication.Key...
-
Vision Center Manager
3 weeks ago
Cottonwood, United States Walmart Full timeJob SummaryWe are seeking a highly skilled and experienced Vision Center Manager to join our team at Walmart. As a key member of our retail store management team, you will be responsible for driving sales growth, ensuring excellent customer service, and leading a team of associates to achieve business objectives.Key ResponsibilitiesDrive sales growth in the...
-
Bilingual Customer Service Representative
2 weeks ago
Cottonwood, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective...
Access Services Center Representative
3 months ago
Overview
The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts either face-to-face or inbound/outbound telephonic interviews with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other registration/scheduling activities in the encounter.
Demonstrates customer-centric focus in all interactions with internal and external customers as well as an understanding of and ability to achieve acceptable performance standards as defined by Access Center Management.
Responsibilities
Patient Registration and Scheduling
* Demonstrates ability to navigate web-based products or system applications required for registration or scheduling.
* Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned services.
* Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting medical services.
* Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment.
* Provides explanation of legal forms and secures signature of patient/authorized party as required for services.
* Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.
Eligibility/Authorization Management
* Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services.
* Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements.
* Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented.
* Demonstrates basic knowledge of CPT and ICD10 diagnosis coding documentation as required for medical services.
Financial Counseling
* Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers.
* Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s).
* Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.
Revenue Cycle Support
* Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments.
* Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.
Compliance/Safety
* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
* If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED- Required
Medical Terminology Coursework- Preferred
Certification & Licensures
N/A
Experience
Basic level of computer skills including keyboarding of 25 - 35 word per minute- Preferred
1 year of call center or customer service experience, or 1 year of experience in a medical facility- Preferred
Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
