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Orientation Intake Specialist at Goodwill

4 months ago

New York, United States Brooklyn Chamber of Commerce Full time
Job DescriptionJob DescriptionCompany: Goodwill

Full-time Compensation: $18/hr

Essential Functions

  • Conduct initial intake
  • Review and annotate daily referral data from NYCWAY to verify clients were referred and process photo IDs and directs clients to orientation area
  • Make copies of clients’ documents and ensure that clients completes and sign required forms
  • Enters clients’ demographic information in GW Tracking and generates initial calendars with testing, intake, orientation and initial case management appointments
  • Completes Employability Plans
  • Distributes signed Employability Plans to Billing Unit
  • Posts FTC infractions and FTR infractions for direct referrals
  • Responsible for submitting/reporting accurate participant attendance information
  • Responsible for participant data integrity
  • Other related duties as needed

Qualifications
  • HS Diploma/ GED minimum education required.
  • Two years experience in human service programs and demonstrated experience in working with a diverse client population.
  • Quickly acquire knowledge of HRA policies and procedures and apply where necessary.
  • Excellent oral and written communication skills and an ability to motivate and engage clients. Must be detail-minded, thorough and well organized.
  • Current computer office program knowledge is essential and experience in database use necessary.
  • Proficiency in MS Word, Excel, Power Point, and Outlook.
  • Bi-lingual a plus.
  • Maintain confidentiality and security of customer records and documents.
  • Must be flexible and able to travel between service sites using public transportation.
  • May be required to work overtime and work flexible hours.

Good Help Post: Good Help is a no-cost initial recruiting service that promotes active job openings on behalf of employers in Brooklyn. This is a Good Help job post and not for direct hire at the Brooklyn Chamber of Commerce.