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Director of Quality

2 months ago

Brick, United States Pinnacle Treatment Centers, Inc. Full time
Job DescriptionJob Description

Director of Quality - OTP

*Remote with travel to our NJ and eastern PA locations*

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.  

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As, Director of Quality - OTP, you will provides oversight and monitoring of adherence to quality standards for assigned facilities within the region assigned. The QI Regional Director maintains a high level of knowledge of state regulatory, contractual, and statutory requirements applicable to the services provided.

Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth.

  • Variable Pay Structure: Competitive compensation based on experience, education, and licensure.
  • Defined Career Pathing: Clear advancement opportunities through our Counselor Tier Program, designed to reward achievement in education, licensure, and credentials.
  • Bonus Incentives: Recognizing and rewarding quality patient care with monthly performance-based bonuses.
  • Continuing Education: Free access to over 600 CEU courses to enhance your skills and knowledge.
  • Paid Time Off: 18 days of PTO and 8 paid holidays to maintain a healthy work-life balance.
  • Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population.
  • Free Clinical Supervision: Available based on licensure and availability to support your professional growth.

Required:

  • Bachelor’s degree required; Master’s degree preferred in a behavioral healthcare, business, or public administration.
  • 3 years minimum supervisory or administrative experience in a healthcare setting, preferred.
  • Preferred MAT experience.
  • Knowledge, training and at minimum 3 years of experience in a quality role.
  • Demonstrated ability to exhibit a positive personal image/public presence and ability to communicate effectively and comprehensively in oral and written format.
  • Technical and organizational skills and efficiency to perform responsibilities consistent with procedure. Possesses strong skills in project management and meeting deadlines and producing deliverables.
  • Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. 
    • Localized travel up to 25% will be required to conduct site visits, attend meetings, provide training and/or perform on-site audits. 

Responsibilities:

  • Serve as the resource for any regulatory, contractual, or statutory requirements in the states included the region. Recommend content for the state specific section of policies implemented at facilities within the region.
  • Provide oversight and monitoring for all quality standards and ensures facility leadership are compliant with requirements. Work closely with the VP of facilities as well as the Executive Director, Clinical Director, Director of Nursing to develop business processes consistent with standards and oversee corrective action when issues
    are discovered.
  • Remain current in any accreditation standards and expectations.
  • Ensure any facilities assigned meet regulatory, contractual, statutory requirements and accreditation expectations.
  • Perform onsite quality standards reviews inclusive of system of care adherence, current CARF standards, corrective action if required, applicable state or payor requirements, medical necessity criteria documentation. Perform onsite reviews and train Quality team and facilities on the audit tool as needed.
  • Develop, implement and maintain quality improvement standards, systems, policies and procedures as applicable.
  • Ensure effectiveness of provider improvement systems and adherence to standards.
  • Act as a resource to providers to solve problems related to quality of services.
  • Analyze and interpret documents, reports, technical procedures, regulations and correspondence and present information in a one-to-one, small group and large group setting when applicable.
  • Act as the point, lead, and trainer for QI Coordinators, monitor site visit calendars, and activities, QI projects, and monitor performance of same.
  • Assist the corporate Chief Clinical Officer with special projects as assigned, Action Plans, periodic monitoring and tracking, recruitment, community relations, and public speaking upon requests from community agencies.
  • Manage and meet QI project & task deadlines with the demonstrated ability to work independently and as a team member.
  • Provide trainings when required for both in-house and external when warranted. Monitor internal and external audits and Plans of Correction for facilities in the region.
  • Demonstrates a high level of accountability for job duties and timelines.

Join our team. Join our mission.

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