Hotel Front Desk Agent
2 months ago
- Field customer complaints when necessary
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Must have graduated high school, received a GED or equivalent
- Comfortable taking telephone calls and mitigating stressful situations
- Working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Dolce by Wyndham is a boutique upscale full-service hotel. It has 100 rooms, manual room keys, kosher catering, and a special designated Shabbos elevator that stops automatically on every floor. This new hotel has a rooftop pool, valet parking, and a rooftop Kosher restaurant & bar
The Dolce by Wyndham is located at 5510 S. State Road 7, Hollywood, FL.
-
Hotel Front Desk Agent
4 days ago
Hollywood, United States Dolce by Wyndham Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
-
Front Desk Agent
1 month ago
West Hollywood, United States Accor North America Full timeUnder the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-house guests. They ensure that all regular and VIP guests receive Front Desk, Agent, Guest Service, Office Manager, Hospitality, Hotel
-
Front Desk Agent
2 months ago
West Hollywood, United States Mondrian Full timeJob DescriptionJob DescriptionCompany DescriptionMondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful...
-
Front Desk Agent
2 months ago
West Hollywood, United States AccorHotel Full timeCompany Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals...
-
Front Desk Agent
5 months ago
Hollywood, California, United States The London West Hollywood at Beverly Hills Full timeJob DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...
-
Front Desk Agent
5 months ago
Hollywood, United States Hyde Beach House Full timeBASIC FUNCTIONThe Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school graduate or equivalent. Two years of college education preferred. Two years’ experience in a service industry,...
-
Front Desk Agent
5 months ago
Hollywood, Florida, United States DoubleTree Resort by Hilton Hollywood Beach Full timeBASIC FUNCTIONThe Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEHigh school graduate or equivalent.Two years of college education preferred.Two years' experience in a service industry, preferably...
-
Front Desk Agent
5 months ago
West Hollywood, United States The London West Hollywood at Beverly Hills Full timeJob DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...
-
Front Desk Agent
3 months ago
Hollywood, United States Margaritaville Hollywood Beach Full timeProperty Description: Margaritaville Hollywood Beach Resort presents an exciting opportunity for job applicants seeking a vibrant and dynamic hospitality career. Located on the iconic Hollywood Beach Broadwalk in Florida, our resort offers a laid-back, tropical paradise atmosphere with exceptional amenities and renowned guest service. As a team member, you...
-
Guest Service Rep- Front Desk Agent- 2-3 Days
2 months ago
Hollywood, United States Schulte Companies Full timeSchulte Companies - 14501 Hotel Road [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...
-
Front Desk Agent Lead
4 weeks ago
West Hollywood, United States Petit Ermitage Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS:Petit Ermitage seeks an individual with knowledge of Opera Cloud, able to work immediately with flexible hours that possesses a distinct and pleasant personality, excellent work ethic, a positive attitude, an eye for detail and a natural aptitude for absorbing new information quickly for the Guest Service...
-
Front Office Agent
2 months ago
West Hollywood, United States 1 Hotel West Hollywood Full timeSalary Range: $31.94 per hour Overview: Grow with us... The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a...
-
Front Desk Agent Part-Time
3 months ago
West Hollywood, United States Petit Ermitage Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS:Petit Ermitage seeks an individual with knowledge of Opera Cloud, able to work immediately with flexible hours that possesses a distinct and pleasant personality, excellent work ethic, a positive attitude, an eye for detail and a natural aptitude for absorbing new information quickly for the Guest Service...
-
Front Desk Supervisor
3 weeks ago
Hollywood, Florida, United States The Diplomat Beach Resort Hollywood, Curio Collection by Hilton Full timeThe Diplomat Beach Resort is seeking an Overnight Front Desk Supervisor to join their team This stunning 1000 room oceanfront resort is the perfect getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach. Savor stunning views, delicious dining options, and endless sunshine in Hollywood, Florida. Ideal...
-
Front Desk Supervisor
3 weeks ago
Hollywood, United States The Diplomat Beach Resort Hollywood, Curio Collection by Hilton Full timeDescriptionThe Diplomat Beach Resort is seeking an Overnight Front Desk Supervisor to join their team! This stunning 1000 room oceanfront resort is the perfect getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach. Savor stunning views, delicious dining options, and endless sunshine in Hollywood,...
-
Front Desk/overnight
1 month ago
Hollywood, United States Akam Full timeJob DescriptionJob DescriptionFront Desk/overnightSchedule: From Tuesday to Saturday 11:00 PM to 7:00 AM. Sunday and Monday off.Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative...
-
Guest Services Representative for Boutique Hotel
22 hours ago
West Hollywood, United States Hotel Resource Full timePosition OverviewGuest Services Representative for Boutique Hotel -We are seeking a dedicated Guest Services Representative to join our esteemed team at Hotel Resource. This role is essential in ensuring a welcoming and efficient experience for our guests.Company:Hotel ResourceLocation:United StatesCategory:HospitalityDegrees Required:NoneEmployment...
-
Assistant Front Office Manager
3 months ago
Hollywood, United States Dream Hollywood Full timeDescriptionJOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.ESSENTIAL JOB FUNCTIONS:1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when...
-
Guest Services Specialist
6 days ago
Hollywood, California, United States Mondrian Full timeJob OverviewCompany Overview:Mondrian is a unique travel experience that combines innovative design with a vibrant cultural atmosphere. Our properties are strategically located in the heart of dynamic urban environments, offering guests a chance to engage with the local culture while enjoying luxurious accommodations.Position Summary:Under the supervision of...
-
Front Desk Receptionist
1 month ago
Hollywood, United States Scher and Scher Law Group, PA Full timeJob DescriptionJob DescriptionDo you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with...