Assistant Director of People Services

2 months ago

New York, United States EQX Hotel Management LLC Full time
Job DescriptionJob Description

Our Company

Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.

Our Code

IT’S NOT FITNESS. IT’S LIFE.

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.


Job Overview

Supports the People Services function of the hotel, including budget, planning, hiring, leadership and effective operation of the department. Assists the Director of People Services in implementing HR strategy for EQX Hotels. Responsible for ensuring all hotel departments adhere to employment protocols, and are compliant with federal, state and local employment laws, including all Collective Bargaining Agreements (“CBA’S”).


Essential Job Functions:

• Supports the People Services strategy to effectively optimize all aspects of employment, benefits, compensation, learning, development and performance management of all hotel employees.

• Handles employee related services, such as benefits, workers compensation, performance management, leave of absence management, grievances and concerns.

• Ensures compliance with company policies and procedures, benefits policies and procedures and state, federal and local laws, including EEO-1, FLSA, OSHA, Workers Compensation, etc... Stay abreast of changes in state, local and federal laws as they pertain to employment.

• Prepares appropriate reports relative to the People Services function.

• Engages in staffing and recruitment activities, working with all hotel departments in this regard. Coordinate interviews, arrange travel schedules, and administer new hire process, background checks, on boarding and HR administration for all levels.

• Provides counsel and assistance to management personnel regarding team member issues on policy, culture and leadership.

• Conducts team member disciplinary and harassment investigations as directed by the Director of People Services, thoroughly documenting the issues, timelines, concerns and relevant facts. Maintain confidentiality and make recommendations for action.

• Handles monthly union reporting.

• Maintains department records and reports.

• Conducts exit interviews for terminated team members and ensure final clearance and pay check distribution. Share exit interview information, as appropriate with DHR and company leaders.

• Maintains team member relations programs for morale and cultural purposes.

• Maintains general People Services information such as organization charts, visa information, I-9 records, job descriptions, wage and salary information, grievances, etc…

• Attends all required leadership meetings, ensuring the function is well represented at all times.

• Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.

• May be assigned other duties at the discretion of the Director of People Services.


Qualifications/Skills:

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.


Essential:

• 3 Years of prior Assistant Director of Human Resources or Human Resources Manager experience in a luxury hotel required.

• NYC union experience required.

• Strong PC skills required. HRIS systems knowledge helpful.

• Bachelor’s Degree or equivalent.

• Working knowledge of wage and salary, employment and benefits administration and payroll.

• Have a working knowledge of worker's compensation and safety programs/law as they pertain to the People Services function.

• Knowledgeable about all relevant state, federal and local employment law and have experience making decisions to ensure an organization maintains compliance.

• Exceptional communication skills; both written and oral. The People Services Manager will be expected to communicate effectively at all levels of the organization.

• Experience implementing engaging and dynamic training and employee relations events/programs.

• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.

• Ability to be resourceful, creative and maintain flexibility.

• Ability to train, motivate, evaluate, mentor and direct team members and managers to meet desired ends.

• Ability to maintain excellent relations with team members and confidentiality at all times.

• Ability to manage by example.

• Ability to work independently and exercise discretionary judgment.

• Must have strong managerial skills and the ability to work with a variety of management levels to solve issues.

• Positive interpersonal skills and customer service orientation.

• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

• Ability to think quickly and act appropriately in emergency situations.

• Perform well under pressure situations, time demands, and work overtime when needed.

• Punctuality and regular and reliable attendance.

• Interpersonal skills and the ability to work well with co-workers and the public.

• Ability to work on property a must.

• Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).


Essential Physical Abilities:

• Endure various physical movements throughout the work areas.

• Ability to grasp, bend, stoop, lift, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs. occasionally.

• Ability to work in a standing position for long periods of time (up to 5 hours).


This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

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