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Warehouse Manager
3 months ago
Job Summary: Warehouse Manager
The Warehouse Manager will supervise the receipt, dispatching, and storage of merchandise in our warehouse. The warehouse manager will oversee picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions. The Warehouse Manager will also oversee, train, evaluate and reward staff; and will also ensure the maintenance of company assets. To ensure success in this role the Warehouse Manager must have the ability to multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner that maximizes profits.
Supervisory Responsibilities:
Hires, trains, and assigns shift employees and forklift operators.
Oversees the daily workflow, schedules, and assignments of the warehouse.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
Audit and report inventory while making recommendations on which items to order and restock
Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
Establish warehouse practices and protocols to achieve an efficient warehouse
Set warehouse and team goals in collaboration with executive management and other team leads
Monitor workplace performance and lead training initiatives
Keep up to date on the latest federal and state safety regulations
Communicate with other departments to ensure products are shipped timely
Implement operational policies and procedures
Implement and oversee security operations
Ensure effective and safe use of warehouse equipment
Ensure the safety of staff
Maintain documentation and keep accurate records of warehouse activities
Maintain awareness and knowledge of the condition and location of fleet vehicles
Assist with deliveries where required
Interact with customers by phone, email, or in person
Maintain a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
Report customer feedback to Executive management, including any signs of customer dissatisfaction
Other duties as required and assigned
Required Skills/Abilities:
5+ years of warehouse management experience
Excellent understanding of warehouse management procedures
Proficient knowledge of inventory and inventory controls
Valid drivers' license
Ability to operate forklifts and jockey truck effectively
Proficient computer skill with Microsoft Outlook, Word, Google Docs/Sheets, Excel
Outstanding communication skills, both written and verbal
Outstanding leadership, organizational, multitasking, and problem-solving skills
Strong people skills
Available to work extended hours
Education and Experience:
College degree preferred
Minimum 5 years management experience or related experience and/or training
Experience with warehouse operating systems and warehouse management systems
Ability to write reports, business correspondence
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer inside office.
Must be able to lift up to 25 pounds at times.
The employee is occasionally exposed to moving mechanical parts and vehicles
The employee may be occasionally exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.