Pricing Specialist
2 weeks ago
Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionals committed to providing the highest quality partner care. Telarus offers a competitive salary, and a comprehensive benefits plan including 401k with matching and flexible PTO.
Job Summary: The Pricing Specialist is responsible for managing pre-sales requests for Telecom suppliers, providing internal and external support, and building relationships with our support teams.
Role and Responsibilities:
Primary functions of this role include but are not limited to;
- Complete quote requests for Telecom Supplier
- Salesforce Quote Management & Compliance
- Maintain an SLA of 4 hrs. with responses within Salesforce
- Salesforce task management- follow up on outstanding quotes
- Basic Pricing Proposal (single site)
- Multisite Proposal engagement & handoff to team Support Coordinator
- Deal Registrations for Telecom Suppliers
- Segmentation and Site Telecom Suppliers.
- Ensure accuracy of Signed Contract/Documents, Order Gathering forms, and LOAs.
- First Level on Pricing Escalations Back-office support
- Back-office support
- Traffic cop- Pre-Sales questions through company Glip and email
- Relationship with agents, internal departments and suppliers
- Manage & set expectations on turnaround with partners and suppliers
- Team Coverage (as needed)
- Attend Regular Supplier Trainings with Telecom Suppliers
Qualifications and Education Requirements:
- Telecom experience 6months+
- Customer service background
- Microsoft office
- intermediate computer knowledge
- Intermediate comprehension on carriers are product offerings
- Exceptional written and verbal skills with engaging phone presence
Preferred Skills:
- Telecom experience
- Multitasking
- Detail driven / Organized
- Self-Motivated
- Strong Communicator
- Ability to have hard conversations
- Personable
- Team player
- Adaptable / Quick learner
- Independent problem solver
- Forward thinker
Additional Notes:
Additional job duties and projects may be assigned. Prior experience quoting with Telecom Suppliers is preferred but not required. 90 day training period plus continued on the job training.
remote work
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