Customer Service Representative
1 month ago
The Customer Service Representative acts as "inside sales" and will interact with and support the Company’s customers and Technical Sales Representatives.
Duties / Responsibilities:
- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products.
- Assists the Technical Sales Representative with price negotiation and contract review.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Monitor inventory levels for specific customer products.
- Project management in conjunction with Technical Sales Representative.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Proficient in Microsoft Office suite or related software.
- Technical math and mechanical skills preferred.
Education and Experience:
- High school diploma or equivalent required.
- Bachelor’s degree preferred.
- Minimum 5 Years inside sales / customer service experience.
- Experience reading blueprints.
- Experience in rubber, seal, gasket or other industrial parts beneficial.
Physical Requirements:
- Prolonged periods sitting or standing at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Schedule:
This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m.
Benefits:
Zatkoff offers the following benefits for full-time employees:
- Annual performance BONUS
- Company PROFIT SHARING program
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short and long-term disability
- Employee Assistance Program
Additional Information:
Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.
IndeedSponsored PM21
-
Customer Service Representative
4 weeks ago
Fairfield, United States Ripple Effect Management Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Ripple Effect. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
4 weeks ago
Fairfield, United States Ripple Effect Management Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Ripple Effect. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
3 weeks ago
Fairfield, United States Ripple Effect Management Full time $36,000 - $52,000Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Ripple Effect. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
2 months ago
Fairfield, United States Veritiv Full timeu 25 CF Communicate with allocated customers to develop a new relationship as well as foster existing ones.u 25 CF Provide proactive, quality service to customers while identifying opportunities to secure new business or support retentionu 25 CF A Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
2 weeks ago
Fairfield, United States Disability Solutions Full timeDescription:The Customer Service Representative acts as "inside sales" and will interact with and support the Company's customers and Technical Sales Representatives.Duties / Responsibilities:Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Collects and enters orders for new...
-
Customer Service Representative
1 week ago
Fairfield, United States Zatkoff Seals & Packings Full timeDescription: The Customer Service Representative acts as 'inside sales' and will interact with and support the Company's customers and Technical Sales Representatives. Duties / Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for...
-
Customer Service Representative
4 weeks ago
Fairfield, United States Zatkoff Seals & Packings Full timeJob Type Full-time Description The Customer Service Representative acts as "inside sales" and will interact with and support the Company's customers and Technical Sales Representatives. Duties / Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and...
-
Customer Service Representative
17 hours ago
Fairfield, California, United States Bunzl Distribution USA Full time**Job Summary**Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.**Key...
-
Customer Service Representative
2 months ago
Fairfield, United States Bunzl Distribution USA Full time** Customer Service Representative** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO009224 Showing 1 location **Job Details** **Description** R3 Safety, a division of Bunzl, is currently seeking a Customer Service Representative for our Fairfield, OH, office. The Customer Service Representative will answer inquiries on...
-
Retail Customer Service Representative
4 weeks ago
Fairfield, United States Coastal Connections Connecticut Full timeJob DescriptionJob DescriptionWe are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Customer Service Representative who can come in and help with day-to-day customer service and marketing operations.If you choose to work for our company, you have to have...
-
Customer Service Representative
4 weeks ago
Fairfield, United States TEKsystems Full timeA leading medical supply company is hiring for... *Customer Service Representative* *Job Description:* * Posts all POs from incoming orders for the day to BTS. * Attaches packing slips to POs and forwards to AP. * Assists with Retail Customers as needed. * Is primary liaison between Stratford and Fairfield for Customer inquiries. * Packs all BTS orders for...
-
Customer Service Representative
3 months ago
Fairfield, United States Performance Food Group Full time**Job Attributes** Job ID 52855BR Category Sales Shift 1st Shift Job Type Full Time Location OH Fairfield Operating Company Performance Ellenbee **Share this on** **Customer Service Representative** OH Fairfield Position Requirements Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible...
-
Customer Service Representative
3 months ago
Fairfield, United States Jelly Belly Full timeJob DescriptionJob DescriptionSalary: $20.50SUMMARY Helps customers with questions, provides information about products and services, takes orders and processes returns. Research and rectify problems for customers, brokers and Sales group. Assist potential new customers with company and product information and send and gather required account set up...
-
Customer Service Representative
24 hours ago
Fairfield, United States Profill Full timeJob DescriptionJob DescriptionPosition Overview:Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want to hear from you! We are seeking a motivated and detail-oriented Customer Service Representative to join our team. You will be the...
-
Customer Service Representative
3 months ago
Fairfield, United States Hotels at Home Full timeJob DescriptionJob DescriptionCustomer Service Representative***We are looking for individuals who are open to any shift including Full Time, Part Time, evenings and weekends***Hotels at Home is a rapidly growing eCommerce company that pioneered the hospitality retail service. As an industry leader, we offer hotel guests the opportunity to enjoy their...
-
Universal Customer Service Representative I
4 weeks ago
Fairfield, United States Westamerica Bancorporation Full timeWestamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fund Customer Service Representative, Customer Service, Representative, Retail, Banking
-
Fairfield, United States Avenica Full timePosition: Bilingual Customer Service Representative (English/Spanish) Location: Phoenix, AZ Schedule: Must be flexible to work assigned 8hr shift between the hours of 730am-8pm CT, M-F and occasional Saturdays when needed. Worksite Arrangement: In-office first 5 months, Hybrid after training period (3 days on-site, 2 remote). Starting Compensation:...
-
Dispatcher / Customer Service Representative
3 months ago
Fairfield, United States Action Elevator Full timeJob DescriptionJob DescriptionWe are seeking an Dispatcher / Customer Service Representative to join our team! Responsibilities:Answer inbound telephone calls and direct as appropriateDispatch mechanics through the automated field management systemCommunicate with customers as necessaryCommunicate with field technicians as necessaryPerform all general...
-
Life - Associate Customer Service Representative
3 months ago
Fairfield, United States Cincinnati Financial Full timeMAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel. Job Description - Life - Associate Customer Service Representative (2200206) **** Life - Associate Customer Service Representative - ( 2200206 ) US-OH-Fairfield **Description** **Make a difference with a career in insurance**...
-
Customer Service Representative
2 months ago
Fairfield, United States Bunzl Distribution USA Full time** Customer Service Representative (R3 Safety)** **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO009224 Showing 1 location **Job Details** **Description** R3 Safety, a division of Bunzl, is currently seeking a Customer Service Representative for our Fairfield, OH, office. The Customer Service Representative will answer...