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Dispatcher / Customer Service Representative

5 months ago

Fairfield, United States Action Elevator Full time
Job DescriptionJob Description

We are seeking an Dispatcher / Customer Service Representative to join our team 

Responsibilities:

  • Answer inbound telephone calls and direct as appropriate
  • Dispatch mechanics through the automated field management system
  • Communicate with customers as necessary
  • Communicate with field technicians as necessary
  • Perform all general office tasks and filing as required

Qualifications:

  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Excel, Outlook, Word
  • Strong attention to detail
  • ​Strong organizational skills

Schedule 8:00 AM to 4:30PM, Monday through Friday

 

Company DescriptionAction Elevator Inc. is an independently owned elevator company servicing the New Jersey Metropolitan area, with headquarters in Fairfield, NJ. Our unparalleled service has established our place in this industry. This allows us to make a distinctive and substantial impact for our costumers.

We value each of our customers and take great pride in providing them with quality service and quick response time. Our technical team consists of experienced professionals that are available to assist you with any of your preventative elevator service, installation, or repair needs.

Our address is 125 Clinton Road, Suite 6, Fairfield, NJ 07004.Company DescriptionAction Elevator Inc. is an independently owned elevator company servicing the New Jersey Metropolitan area, with headquarters in Fairfield, NJ. Our unparalleled service has established our place in this industry. This allows us to make a distinctive and substantial impact for our costumers.\r
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We value each of our customers and take great pride in providing them with quality service and quick response time. Our technical team consists of experienced professionals that are available to assist you with any of your preventative elevator service, installation, or repair needs.\r
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Our address is 125 Clinton Road, Suite 6, Fairfield, NJ 07004.