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Client Account Specialist Inside Sales

2 months ago

Evansville, United States Signarama Evansville Full time $16 - $19
Job DescriptionJob DescriptionBring the energy Do you love selling products and services that have a massive impact on the community? Do you take pride in developing long term professional partnerships? Are you willing to be challenged daily, learn from your mistakes, and help others around you grow?

We love the rush we get when we see our signs and graphics all over town. We take pride in knowing that our clients keep coming back to us for quality and service. We hustle every day.

We are very picky about who we are looking for. Ordinary doesnt cut it. Are you EXTRAordinary? Are you energetic, organized, passionate AND eager to build your future?

Job Description Summary
We are seeking a tenacious Client Account Specialist / Inside Salesperson to join our team. In this role, you will provide excellent customer service. You will assess customer signage needs and professionally present solutions resulting in closed sales orders and repeat clients.

Responsibilities
  • Exude hospitality when answering the phones, meeting with visitors in our showroom, attending client events, and interacting digitally
  • Listen to clients needs and ask relevant questions to fully understand the scope of their projects
  • Answer phones with a positive upbeat tone
  • Return phone calls in a timely fashion
  • Collect deposits and payments
  • Operate cloud-based CRM/POS system
  • Prepare estimates in a timely fashion, documenting all information
  • Obtain all information to process work orders accurately
  • Collaborate with the Design and Production Departments to answer any questions they may have concerning work orders
  • Maintain a good working relationship with other team members
  • Always look for opportunities to provide an excellent customer experience and unreasonable hospitality
  • Attend sales meetings and company meetings
  • Implement effective marketing strategies within the store, telemarketing, mailings, etc.
Qualifications
  • Professional Phone Etiquette
  • Be willing to learn about the sign and graphics industry
  • Computer knowledgeable and experienced in cloud-based CRM or POS software
Benefits/Perks
  • Paid Time Off
  • Health Insurance
  • All you can eat peanut butter and unlimited coffee

Who are we?
Signarama Evansville is an award-winning, Hall of Fame, locally owned sign company. We are proud to be in the top 10% of our franchise of over 850 locations worldwide. We work our tails off making our customers smile. We have an incredibly sharp team dedicated to producing quality signs and graphics for a wide variety of industries. We should also mention free coffee and peanut butter, chili cookoffs, crazy team food contests, really fun Christmas parties, random trips to get donuts and/or pizza and a genuinely fun and safe place to work.

Who are you?
You show up everyday with an amazing attitude. You love learning and being challenged. You get a kick out of seeing your work in the community. You hustle. You measure twice and cut once. You make mistakes and learn from them. You always look for ways to delight the customer. You want your entire team to succeed. You arent scared of accountability and coaching. You love helping someone be better at their craft. You dont mind asking for help.