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Animal Adoption Specialist

3 months ago

Phoenix, United States Arizona Humane Society Full time
Job DescriptionJob Description

Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and excellence. (Video)


Adoption Specialist



The Arizona Humane Society is looking for a dedicated and motivated Adoption Specialist to join our team and provide excellent customer experiences and outstanding animal care. If you are a motivated experience maker who is passionate about matchmaking shelter pets to potential adopters, enjoy working on your feet and staying active while executing excellent care, please continue to read more now


Location: South Mountain Campus

Status: Full Time Hourly

Schedule: Days/Weekends

Reports To: Adoptions Supervisor

Supervises: None


Paws Up For Great Benefits

  • Medical, Dental and Vision Plans
  • Health Savings Account and Flex Spending Account options
  • Free Employee Assistance Program
  • Free Life Insurance, Short Term and Long-Term Disability
  • 401(k) with employer contribution
  • Generous PTO program
  • Up to 8 paid holidays per year
  • Continuing education, including employer Fear Free Certification
  • Discounts on veterinary services
  • Discounted bus and light rail passes
  • Employee Wellness Plans and Activities
  • Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program

A Day in the Life

At the Arizona Humane Society, our Adoption Specialists are experience makers From creating online pet profiles to drum up interest in the pet to greeting our potential adopters and escorting them through our kennels to assisting in the matchmaking adoption process, they aim to provide a consistent, positive, and excellent experience every time In this role, you will effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences while educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter. Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot is also an essential part of this role.


Job Requirements

  • High school diploma / GED
  • Six months to one-year prior work experience.
  • Experience in customer service or animal welfare environment preferred.
  • Requires strong interpersonal and customer service skills.
  • Requires above-average clerical skills with the ability to complete paperwork accurately.
  • Must be able to learn and demonstrate how to handle animals safely and humanely in all conditions.
  • Must be able to work in a fast-paced environment.
  • Able to work a flexible work schedule, including weekends and evenings.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Employee Values:

All AHS employees are expected to uphold the values of Innovation, Compassion, and Excellence.


Additional Information:

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.


Ready to Join our team and make a difference every day?

Already an AHS employee? Internal applicants click internal interest form to apply

External applicants please apply with our quick 3 minute job application, If your application is selected, we will send you an invite to speak with our Recruiter to learn more about the position.


Pre-employment background check is required.



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