Wealth Management Operations Manager

2 months ago

Raleigh, United States Atria Wealth Solutions Full time
Job DescriptionJob DescriptionThrough its relationship with CUSO Financial Services, LP (CFS), Coastal Federal Credit Union is seeking a Wealth Management Operations Manager to join the Coastal Wealth Management team in the Raleigh, NC area.

Position Location: Raleigh, NC. Must live locally - hybrid role

Your impact:
As Coastal's Wealth Management Operations Manager, you'll have the opportunity to use your leadership and management talents to oversee the day-to-day business processing, client management systems, and compliance for the Wealth Management Department. You'll also have the opportunity to use your organizational skills and analytical talents as you compile comprehensive client data for maximum client financial security planning and sales opportunities.

The contributions you can anticipate making:

Leading division results and goals by:
  • Analyzing current business practices and identifying areas for improvement
  • Presenting proposals for your recommended changes and coordinating implementation
  • Ensuring data bases are maintained accurately
  • Managing appointment scheduling and processing all reports
  • Developing and maintaining effective administrative support for the financial advisors
  • Working closely with Marketing to ensure accurate and timely distribution of marketing materials
  • Supporting seminars
  • Maintaining and administering client data management systems
  • Developing and implementing operational policies, procedures, and workflows to streamline processes and enhance efficiency
  • Monitoring key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement

Developing team by:
  • Identifying each of your team member's talents and helping them do more of their best work
  • Holding meaningful weekly check-ins with each team member to build relationship, trust, and provide the opportunity for coaching, feedback, and recognition
  • Conducting performance reviews regularly
  • Building a culture that embodies Coastal's values
  • Cross-training to ensure optimal coverage
  • Assisting with the optimizing staff and processes
  • Ensuring your staff has the knowledge and tools needed to perform well
  • Successfully recruiting additional staff as needed
  • Providing exceptional member service by:
  • Tracking member feedback and implementing changes accordingly
  • Building a positive culture that inspires your team to do their best
  • Ensuring your staff has the knowledge and tools needed to perform well

Protecting Coastal by:
  • Working closely with the Wealth Management Program manager and CFS OSJ to make sure all compliance requirements are met for registered branches, advisors, and continuing education
  • Ensuring marketing materials are approved by our broker dealer
  • Ensuring staff is capable of providing adequate service at all times
  • Maintaining accurate compliance logs
  • Providing support for internal/external auditors
  • Resolving audit and exam findings
  • Ensuring the BCP preparedness of division

To be successful in this role, you will be:
  • A person who derives satisfaction from influencing and motivating others, building rapport, and creating an atmosphere where collaboration as well as individual strengths can thrive.
  • An individual who enjoys being the decision maker in demanding situations.
  • An achiever who thrives on the opportunity to lead a team successfully toward goals.
  • Someone who enjoys listening to the findings others present and then using his/her expertise to make recommendations accordingly.

Interested? Here's what we need to see on your resume:
Experience:
  • At least five years of experience in the trust and/or investment services industry
  • At least one year of supervisory experience
Licenses:
  • FINRA Series 7; Series 63/65 or 66
Education:
  • Related bachelor's degree preferred

Deadline for Application: All resumes must be received on or before 7/30/2024

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case-by-case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor
Equal Opportunity/Affirmative Action Employer
Minority/Female/Disability/Veterans

** Representatives are employed by Coastal Federal Credit Union and registered through CUSO Financial Services, LP (CFS). Member FINRA/SIPC. CFS is a broker/dealer and Registered Investment Advisor with a stable track record of serving the investment needs of credit unions and their members. To learn more about CFS, please visit www.cusonet.com. 

CFS (Member FINRA/SIPC) is a broker-dealer and Registered Investment Advisor with a stable track record of serving the investment needs of credit unions and their members. We deliver a clear path to the future of wealth management with the open-minded agility, senior-level access, and expert technology to help get you there. We are led by visionary financial services leaders who see farther. Ranked as one of the top broker-dealers in the industry, we work with many of the top financial institutions throughout the country.

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