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Field Service Technician

4 months ago

Parsippany, United States Premium Digital Office Solutions Full time
Job DescriptionJob DescriptionBenefits:
  • Car Allowance
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Training & development

Job Description:
Premium Digital Office Solution, a pioneer in providing Multi-function Copier solutions from small business organizations to the corporate world. We are in our 25th year of service, growing steadily and are looking to have our biggest year yet plus; we are an eight-year service award winner of the ENX Elite Dealer Award in our industry.
.

Responsibilities:
  • Performs full range of on-site maintenance including technical diagnostics, installation, removal of copiers.
  • Perform setup of new machines in warehouse as per the procedure defined.
  • Manages inventory and customer relationships, along with maintaining a high level of customer satisfaction.
  • Drive small box truck.
  • Shows technical abilities, troubleshooting techniques and responsibility.
  • Maintains up-to-date service manuals, part books and other service literature using provided company laptop.
  • Responsible for maintaining a car stock inventory.
  • Maintains effective relationships with customers and fellow employees.
  • Must follow the policies and procedures of the company.
Requirements:
  • Minimum of High School diploma, preferred associate in network or industrial electronics, experience in copier field is a plus.
  • Working knowledge of computer systems such as Microsoft, Apple and common network solutions.
  • Must have reliable transportation and a valid drivers license. Position requires use of personal car which is eligible for car maintenance allowance.
  • Must be able to travel on a daily basis to various customer sites, including NYC on occasion.
  • Able to work independently at a customer site.
  • Must work well with customers and shows professional appearance at all times.
Benefits:
  • Outstanding benefits package (including medical, dental, vision, life insurance, to name a few).
  • 401(k) plan with matching company contribution.
  • Holidays with paid time off schedules.