Receptionist Clinic

2 weeks ago


Little Rock, United States EngageMED, Inc. Full time
Job DescriptionJob DescriptionDescription:

Receptionist – Clinic


I. Job Summary / Job Purpose

Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.


II. Key Responsibilities

  • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guideline.
  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
  • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepare charts for patient appointments making sure all necessary information is complete.
  • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
  • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
  • Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
  • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
  • Perform other duties as assigned.

-

Requirements:

V. Job Requirements / Qualificationsa. Education / Accreditation / Licensure (required & preferred):

  • High school diploma or equivalent required.

b. Experience (required and preferred):

  • 0 1 year healthcare experience preferred.

VI. Disclaimers

  • This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
  • Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

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