Event Captain

1 month ago

Boston, United States City Winery Boston Full time
Job DescriptionJob Description

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

We are proud to offer a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be fully vaccinated (defined as 1 completed dose of a 1-dose series or 2 completed doses of a 2-dose series of the COVID-19 vaccine), and encourage employees to receive their booster shot if eligible, unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be discussed unless it causes an undue hardship to City Winery.  


Position Summary 
City Winery Event Captains will host events in coordination with the Manager on Duty (MOD) to execute the
Banquet Event Order (BEO), supervise the staff, coordinate with kitchen and present the greatest standards
of hospitality to the client and guests.
Overview of Responsibilities
  • Have a complete knowledge of the BEO prior to the event and be responsible for execution of event
  •  Provide a full breakout of staff responsibilities 30 minutes prior to event pre-shift, with MOD approval if necessary
  • For events with a Wine Captain, ensure that the Wine Captain is prepped with the beverage needs of the BEO, pull sheet(s), and any coordination they will need to perform with multiple bars, set up and breakdown times for any bars, and tracking of consumption packages as called for by the event. When there is no Wine Captain assigned to an event, the Event Captain will perform these duties
  • Run the pre-shift meeting with MOD as needed, assigning and explain staff roles
  •  During events with dinner service, ensure that kitchen expo and tableside service of courses is executed properly
  • Supervise staff during event to ensure they are staying on task and that they are utilizing any down time properly, suggesting early cuts where appropriate
  •  Supervise handling of both rented and in-house materials to ensure they are handled with care to avoid breakage or loss
  •  Any other tasks as requested by Management 
Closing Responsibilities
  • Ensure that the responsible parties for any event are approached within 15 minutes or more of the scheduled event end time to discuss possibility of extension
  • Communicate with Event Wine Captains and other bar staff that all alcohol service will cease at the scheduled time
  •  Supervise staff and ensure that event breakdown is performed in a manner considerate of the guests
  •  If guests from an event are still lingering or seated 15 minutes after scheduled event end time, politely yet actively encourage responsible parties to assist in guest departure
  •  Upon completion of the event and resetting of the room, lead a walkthrough of all areas used by guests and staff during the event. Upon discovery of a satisfactory cleanup, clock out all staff with MOD approval
  •  Ensure Event Pull Logs and the closed Aloha tab for all event beverage are left on the Beverage Director’s desk, as well as a copy made for closing manager’s notes
  •  Perform other related duties as assigned by Management and the Beverage Director
Perks & Benefits Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.
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