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Host/Hostess

9 months ago

Charlotte, United States Freshwaters Restaurant Full time
Description
A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant As a host/hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.

What you will do:
  • Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
  • Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
  • Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
  • Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the job:
  • Great pay
  • Flexible schedules
  • Growth opportunities
A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day If this sounds like you, please apply today

Requirements
  • Ability to communicate (speak, read, and write) in English.
  • Basic computer skills.
  • Ability to work in a high volume, fast-paced work environment.