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Great Plains ERP Techno Functional Consultant

3 months ago

Plano, United States TIER4 GROUP Full time
Job DescriptionJob Description

Great Plains ERP Techno Functional Consultant

6 month contract, potential to extend

Remote in the US

We are looking for a Great Plains ERP Techno Functional Consultant. This is remote 6 month contract position. In this role you will be supporting Great Plains Enterprise Resource Planning (ERP), interfaces and systems including configuration, customization, security, data integrity and on-going support for all functional areas. You will lead the configuration and maintenance of value-added solutions to meet the defined requirements and reporting needs of the business.

You will collaborate with internal departments, vendor-based consultants, and service providers to coordinate and manage the design, development, implementation, and on-going support of all assigned business applications.

Responsibilities for Great Plains ERP Techno Functional Consultant:

  • Develop product roadmaps; assessing the suitability of products and providing direction to service and software vendors, and/or IT to ensure technical solutions meet current and future business and department objectives.
  • Investigate feature requests, clarify user requirements and objectives, understand software functionality, and recommend appropriate solutions that meet business requirements and resolve questions related to process changes impacting applications.
  • Proactively provide expert advice to the business in best use of all Enterprise systems modules and functionality to improve business effectiveness and efficiency through appropriate change management systems.
  • Manage ERP System and associated systems upgrades, patching and refreshes.
  • Analyze business process issues and improvement opportunities and provide effective/ efficient solution recommendations to IT management and business stakeholders.
  • Document and assist users in defining business requirements, process maps and use cases.
  • Ensure changes are managed under change control as a representative on Change Control Boards to ensure system remains in a state of validation compliance in line with site and corporate documentation, as well as relevant standards and regulatory regulations.
  • Manage assigned projects and ensure changes conform to the company Policies, Standard Operating Procedures (SOPs), Work Instructions (WIs) and other documentation.
  • Fulfil ad-hoc business reporting needs and assist with interpretation of data.
  • Manage third party vendors to ensure uptime and performance of hosted systems.
  • Investigate problems with Enterprise system modules, diagnose root causes and resolve issues.
  • Develop and maintain documentation of applications, including process workflow diagrams, detailed business requirements and reports, etc.
  • Support Audits and Periodic Review processes as required.
  • Adherence to Project timelines and budgets
  • Be a Champion and advocate for your assigned systems with internal and external stakeholders.

Required Skills as a Great Plains ERP Techno Functional Consultant:

  • 8+ years of experience in ERP systems with specific experience with Great Plains
  • Management of a technical support team and 3rd Party Vendors supporting an ERP system
  • Must be able to work independently, as well as, in a team oriented, collaborative environment.
  • Effectively manage multiple priorities simultaneously and adjust to shifts in priorities to align with business needs.
  • Excellent interpersonal, written, and verbal communication skills to build and maintain positive relationships across the organization and with external vendors.
  • Working knowledge of CFR part 11 and data integrity requirements
  • Ability to elicit cooperation and influence a wide variety of people across different business units.
  • Ability to comprehend, interpret, and comply with company policies and procedures.
  • Hands-on experience with design to prototype process such as requirements generation, design reviews, implementation planning and validation of design.

Preferred Experience:

  • Project Management Experience or PMP Certification
  • SQL Coding experience
  • Experience generating system and/or custom reports and workflows for Great Plains ERP systems.