Member Service Representative

1 week ago

Yuma, United States Pima Federal Credit Union Full time
Job DescriptionJob Description

Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative at our Yuma branch. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial institution that offers opportunities for professional growth and advancement? Do you love finding the best solutions for your members and want do so in a culture of teamwork and integrity? If so, please read on

MEMBER SERVICE REPRESENTATIVE POSITION

Our Member Service Representatives are enthusiastic about providing exceptional customer service to our members. This position has a universal role in our branches, working seamlessly to assist our members' needs from start to finish. Our Member Service Representatives promote financial products and services to improve our members' well-being, they always take the time to establish rapport with members and listen carefully so that the absolute best financial products and services can be recommended to meet our members' needs. Our Member Service Representatives are the face of our credit union and the reason our members love banking with us

This position processes teller transactions, opens and closes accounts, solves problems, updates member information, conducts loan application interviews, processes loan applications, funds loans, and presents loan disclosures. This role also steps into the teller line to process banking transactions accurately and efficiently while maintaining a balanced cash drawer. Member Service Representatives are expected to achieve individual and team sales goals and keep up-to-date on all credit union products and services. Being passionate about the value that credit unions offer is critical to this role so that you can enthusiastically promote our financial services to members.

QUALIFICATIONS FOR A MEMBER SERVICE REPRESENTATIVE

  • High school diploma or equivalent
  • One year of current financial institution experience as Teller or Member Service Representative OR two years of current sales, retail, or customer service experience with cash handling responsibilities
  • Intermediate-level proficiency with computers and software applications, including Microsoft Office, Word, and Excel
  • Exceptional customer service skills
  • Ability to offer solutions that meet our members' needs

Working knowledge of Symitar (Episys) is preferred. Bilingual English/Spanish skills are also preferred.

Are you looking to build on your financial industry experience? Would you be comfortable with transitioning between multiple roles in a branch environment? Do you have excellent communication skills? Are you detail-oriented? Are you honest and trustworthy? If so, then you might just be perfect for our Member Service Representative position


ABOUT PIMA FEDERAL CREDIT UNION

In 1951, sixteen teachers pooled together $84 in deposits and founded our credit union with the common purpose of helping people. To this day, our common purpose still exists. We're here for our members and we thrive by delivering on our value promise of smart, simple, personal. We have stayed true to our roots as a not-for-profit financial cooperative whose main focus is providing the highest possible value to our membership in the simplest way. We are about relationships and not transactions. We are proud to be an Arizona Daily Star Reader's Choice winner.

As a full-time employee, you are eligible for Pima Federal's robust benefits package including:

  • Insurance:
    • Medical, dental, and vision - each benefit has a generous contribution from the credit union
    • 100% company-paid life insurance, short-term disability, long-term disability, and employee assistance program (EAP)
    • Access to other products such as two flexible spending account (FSA) options, critical illness insurance, accident coverage, and buy-up options on life insurance
  • Retirement:
    • 401(k) plan with company match
    • 100% company-funded pension plan
  • Generous paid time off policies, including 11 paid holidays
  • Tuition Reimbursement
  • Access to on-demand pay and on-on-one financial planning
  • An award-winning wellness program
  • Access to an on-site car repair service

In addition, you'll be part of Pima Federal's engaging culture, which includes employee appreciation events, paid volunteer time, and a healthy work-life balance. We are proud to have been recognized as a finalist in the Tucson Metro Chamber's Copper Cactus Awards for Best Place to Work in 2023 If this sounds like the next step in your financial industry career that you've been looking for, apply now


READY TO JOIN OUR TEAM?


If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application.



Job Posted by ApplicantPro

  • Member Services Representative

    2 months ago

    Yuma, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members & guests...

  • Member Services Representative

    2 weeks ago

    Yuma, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Overnight Member Services Representative

    2 months ago

    Yuma, United States Crunch Fitness Full time

    Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members...

  • Overnight Member Services Representative

    1 week ago

    Yuma, United States Crunch Fitness Full time

    Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members &...

  • Customer Service Representative

    4 days ago

    Yuma, Arizona, United States Crunch Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Crunch Fitness. As a Member Services Representative, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all.Key ResponsibilitiesMember Check-in and Check-out:...

  • Customer Service Representative Intern

    6 days ago

    Yuma, Arizona, United States Gowan Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative Intern to join our team at Gowan Company. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our internal and external stakeholders.Key ResponsibilitiesManage customer orders from...

  • Customer Service Representative

    2 weeks ago

    Yuma, Colorado, United States Pinnacle Bank Full time

    Position OverviewWe are seeking a dedicated Insurance Customer Service Representative to join our esteemed organization, Pinnacle Bank. This role is pivotal in ensuring our clients receive exceptional service and support.Key ResponsibilitiesProvide comprehensive assistance to clients regarding their insurance needs.Maintain strong relationships with clients,...

  • Customer Service Representative

    2 months ago

    Yuma, United States Liberty Military Housing Full time

    Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housingwere here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property...

  • Customer Service Representative

    2 weeks ago

    Yuma, Arizona, United States Bill Alexander Ford Full time

    About Us At Bill Alexander Ford, we prioritize our commitment to our valued customers and team members. Our Core Values serve as the cornerstone of our operations and contribute to our ongoing success. If you are looking to join a team that genuinely cares for its employees and clientele, we encourage you to consider this opportunity. Uphold honesty and...

  • Customer Service Representative

    4 days ago

    Yuma, Arizona, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our donor center, providing exceptional customer service, and maintaining a safe and efficient work environment.Key ResponsibilitiesDonor...

  • Customer Service Representative

    2 days ago

    Yuma, Arizona, United States Kneaders Bakery & Cafe Full time

    About Kneaders Bakery & CafeKneaders Bakery & Cafe is a dynamic and customer-focused bakery and cafe that offers a unique menu selection from scratch-baked bread and pastries to incredible soups, salads, and sandwiches made with honest, whole ingredients.Job SummaryWe are seeking an enthusiastic and customer-centric Front of House Team Member to join our...

  • Domestic Customer Service Representative Intern

    2 months ago

    Yuma, United States Gowan Company Full time

    ???? **Privacy Notice** **Domestic Customer Service Representative Intern** Yuma, AZ / Customer Service Domestic Customer Service / Intern Responsible for functions within Gowans Customer Service. Demonstrates advanced problem solving and communication skills along with a very high level of attention to detail. Key resource for Gowan Sales professionals,...

  • Bilingual Spanish Call Center Financial Services Representative

    1 week ago

    Yuma, Arizona, United States Bell Soft LLC Full time

    Job OverviewJob Title: Bilingual Spanish Call Center Financial Services RepresentativeJob Type: Full-timeSalary: $45K-50K/AnnumLocation: Chandler, AZ (Onsite)Job Description:The Bilingual Spanish Call Center Financial Services Representative is a key member of our team at Bell Soft LLC, responsible for delivering exceptional customer experiences and driving...

  • Customer Service Representative

    2 days ago

    Yuma, Arizona, United States Goodwill Industries International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier - PT. As a Cashier, you will be responsible for providing excellent customer service, processing sales transactions, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive shopping...

  • Insurance Customer Service Representative

    4 days ago

    Yuma, Colorado, United States Pinnacle Bank Bank of Colorado Full time

    About the RolePFS Insurance Group is seeking a highly skilled and detail-oriented Customer Service Representative-Processor to join our team. As a key member of our commercial insurance team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist commercial account managers with various...

  • Courtesy Patrol Representative

    2 weeks ago

    Yuma, Arizona, United States Equity LifeStyle Properties, Inc. Full time

    At Equity LifeStyle Properties, Inc., we are committed to providing exceptional experiences for our guests. As a key member of our team, the Courtesy Patrol Representative plays a vital role in ensuring the safety and security of our resort community.Key Responsibilities:Conduct regular patrols of the campground to identify and address any potential issues...

  • Nighttime Member Services Associate

    2 weeks ago

    Yuma, Arizona, United States Planet Fitness Full time

    Position: Overnight Member Services Associate & Janitorial Staff Department: Operations Reports to: Club Manager FLSA: Non-Exempt If you are passionate about contributing to a thriving organization that positively influences individuals' lives daily and fosters a healthy lifestyle in a supportive atmosphere, this position may be ideal for you. United FP is...

  • Customer Service Representative

    2 weeks ago

    Yuma, Colorado, United States Pinnacle Bank Full time

    Position OverviewAre you interested in being part of a company that is celebrated for its commitment to quality by both clients and industry peers? Pinnacle Bank has been recognized for its outstanding service in the insurance sector.Key ResponsibilitiesProvide exceptional customer service to clients, addressing inquiries and resolving issues...

  • Customer Service Representative

    2 weeks ago

    Yuma, Colorado, United States Pinnacle Bank Full time

    Position OverviewAre you interested in joining a company that is esteemed for its commitment to excellence in the insurance sector? Pinnacle Bank is proud to have received accolades for its outstanding service and dedication to clients.Key ResponsibilitiesProvide exceptional customer service to clients seeking insurance solutions.Assist clients with...

  • Customer Service Representative

    2 weeks ago

    Yuma, Colorado, United States Pinnacle Bank Full time

    Position OverviewAre you interested in joining a company that is highly regarded for its quality service by both clients and industry peers? Pinnacle Bank has earned accolades for its commitment to excellence in the insurance sector.Key ResponsibilitiesProvide exceptional customer service to clients seeking insurance solutions.Assist clients with inquiries...