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Customer Service Representative

2 months ago

Yuma, Arizona, United States Bill Alexander Ford Full time
About Us

At Bill Alexander Ford, we prioritize our commitment to our valued customers and team members. Our Core Values serve as the cornerstone of our operations and contribute to our ongoing success. If you are looking to join a team that genuinely cares for its employees and clientele, we encourage you to consider this opportunity.
  1. Uphold honesty and integrity in all interactions
  2. Show the utmost respect for every customer and team member
  3. Foster talent and promote from within the organization
  4. Leverage our collective strengths to make informed decisions and resolve challenges
Benefits
  • Pathways for career advancement
Key Responsibilities
  • Manage incoming calls, warmly greet and assist customers and prospects
  • Guide customers to the appropriate department, inform relevant personnel of customer arrivals, and introduce customers to sales representatives
  • Collaborate effectively with sales and other internal teams
  • Engage with callers and visitors in a courteous, professional, and efficient manner
  • Draft memos, correspondence, reports, and various documents
  • Support the scheduling and confirmation of sales appointments
  • Perform additional tasks as required
Qualifications
  • Strong listening and communication skills, with a friendly and positive demeanor
  • Reliable and adaptable, capable of managing a flexible schedule in a dynamic work environment
  • Professional appearance and a commitment to continuous improvement
We are an equal opportunity employer and uphold a policy of non-discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.