Patient Services Representative
2 weeks ago
Benefits and Perks:
· Medical, Rx, Dental, Vision
· HSA, HRA, HIA
· Telehealth
· Life & Disability
· Employee Assistance Program
· Paid holidays and vacation
· 401k
· Convenient Locations & free parking
· Paid Volunteer Opportunities
· Education Assistance: CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees
Patient Services Representative Responsibilities to Include:
- Welcomes patients and visitors by greeting them and thanking them for choosing CPA as their medical home
- Engages patients and visitors by offering concierge services per protocol, maintaining orderly, clean reception, and waiting areas
- Contributes to team service efforts, including TOS collections and care goals, by accomplishing set goals
- High school diploma or equivalent.
- Prior medical practice experience preferred.
- Working knowledge of computer applications. Prior experience with EMR preferred.
- Ability to speak, read and write effectively.
- Ability to work independently without direct supervision.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
- Flexible scheduling availability required
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