Member Service Representative
3 weeks ago
Job Summary:
**Duties**:
- Engage with members in a professional and friendly manner to address inquiries and provide information on financial services.
- Assist members with account transactions, deposits, withdrawals, and loan payments.
- Identify opportunities for upselling financial products and services to meet member needs.
- Process member requests efficiently and accurately.
- Collaborate with team members to ensure a seamless member experience.
**Skills**:
- Strong customer service skills with a focus on relationship management.
- Basic math proficiency for handling financial transactions.
- Familiarity with financial services and products offered by the bank.
- Ability to use 10-key typing for data entry tasks.
- Experience in financial sales or upselling is a plus.
Join our team as a Member Services Representative and be part of a dynamic environment where your skills in customer service and financial services can shine.
Pay: $16.50 - $17.50 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Bereavement leave
- Dental insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- Under 1 year
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Mount Pleasant, WI 53406: Relocate before starting work (required)
Work Location: In person
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