Senior Account Delivery Lead
3 weeks ago
- Lead and manage IT projects and services for clients, ensuring functionality and value.
- Partner with technical teams to drive end-to-end project execution and resolve blockers.
- Coordinate and communicate with clients, stakeholders, and internal teams, providing regular updates and guidance.
- Ensure project deliverables align with strategy and desired outcomes.
- Propose ideas to improve project delivery and consistency.
- Provide coaching, mentoring, and support to project team members, fostering a positive work environment.
- Contribute to business development, proposal writing, and contract negotiation activities.
- Stay updated with IT trends, best practices, and technologies, applying them to project delivery.
- Comply with corporate policies and procedures, including HIPAA regulations.
- Job Skills:
- Track record of delivering complex IT projects on time, within budget, and with high quality.
- Strong knowledge of IT project management methodologies (Agile, Scrum, etc.).
- Leadership, problem-solving, and decision-making skills.
- Advanced PC proficiency; basic spreadsheet, database, and word processing software skills.
- Professional Competencies:
- Excellent communication skills.
- Service, project, and results-oriented mindset.
- Ability to motivate teams and prioritize tasks.
- Strong analytical skills and ability to work with available data.
- Experience working with third parties and maintaining confidentiality.
- Leadership Experience:
- Facilitation of customer requests and inquiries.
- Understanding of HIPAA regulations.
- Understanding of outsourcing business strategies.
- Advanced systems research and analysis expertise.
- Impeccable project management skills.
- Solid technical ability and critical thinking skills.
- Knowledge of internal departments and operations.
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