Senior Account Delivery Lead

3 weeks ago


Los Angeles, United States SPG Consulting Full time
Job DescriptionJob DescriptionProject Description:As an IT Delivery Lead, you'll be the key technical liaison and leader for our IT projects, ensuring successful delivery of IT solutions. You'll bridge the gap between business stakeholders and technical teams, driving development and implementation of innovative IT solutions aligned with organizational goals.Responsibilities:
  • Lead and manage IT projects and services for clients, ensuring functionality and value.
  • Partner with technical teams to drive end-to-end project execution and resolve blockers.
  • Coordinate and communicate with clients, stakeholders, and internal teams, providing regular updates and guidance.
  • Ensure project deliverables align with strategy and desired outcomes.
  • Propose ideas to improve project delivery and consistency.
  • Provide coaching, mentoring, and support to project team members, fostering a positive work environment.
  • Contribute to business development, proposal writing, and contract negotiation activities.
  • Stay updated with IT trends, best practices, and technologies, applying them to project delivery.
  • Comply with corporate policies and procedures, including HIPAA regulations.
Skills Required:
  1. Job Skills:
  • Track record of delivering complex IT projects on time, within budget, and with high quality.
  • Strong knowledge of IT project management methodologies (Agile, Scrum, etc.).
  • Leadership, problem-solving, and decision-making skills.
  • Advanced PC proficiency; basic spreadsheet, database, and word processing software skills.
  1. Professional Competencies:
  • Excellent communication skills.
  • Service, project, and results-oriented mindset.
  • Ability to motivate teams and prioritize tasks.
  • Strong analytical skills and ability to work with available data.
  • Experience working with third parties and maintaining confidentiality.
  1. Leadership Experience:
  • Facilitation of customer requests and inquiries.
  • Understanding of HIPAA regulations.
Nice-to-Have Skills:
  • Understanding of outsourcing business strategies.
  • Advanced systems research and analysis expertise.
  • Impeccable project management skills.
  • Solid technical ability and critical thinking skills.
  • Knowledge of internal departments and operations.



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