Current jobs related to Patient Care Advocate II - Lakeland - WELLDYNE

  • Patient Care Advocate

    3 weeks ago

    Lakeland, Florida, United States J. Knipper and Company, Inc. Full time

    Job SummaryWe are seeking a highly skilled Patient Support Representative to join our team at J. Knipper and Company, Inc.Key Responsibilities:Answer Inbound Calls: Respond to patient inquiries in a prompt, courteous, and professional manner, ensuring compliance with state and federal regulations.Provide First Call Resolution: Resolve patient issues...

  • Caregiver Advocate

    2 weeks ago

    Lakeland, Florida, United States Florry Creative Care Full time

    Empowering Lives through Personalized CareAt Florry Creative Care Corporation, we're dedicated to transforming lives through exceptional in-home care services. As a Compassionate Caregiver (Home Health Aide or CNA), you'll play a vital role in empowering our clients to live their best lives.Your Impactful Role:As a member of our team, your daily...

  • Patient Care Assistant

    4 weeks ago

    Lakeland, Florida, United States Florry Creative Care Corp Full time

    Patient Care Assistant/Home Health Aide (PCA/HHA) Opportunity at Florry Creative Care CorporationCompany OverviewBecome part of a dedicated team with over 25 years of collective expertise in delivering exceptional healthcare services and case management in Central Florida. At Florry Creative Care Corporation, we prioritize connecting patients with the most...

  • Healthcare Coordinator

    2 weeks ago

    Lakeland, Florida, United States PDS Health Full time

    About the RoleWe are seeking a highly skilled and motivated Healthcare Coordinator to join our team at PDS Health. As a key member of our team, you will play a vital role in ensuring the success of our patients and our practice.Key ResponsibilitiesPartner with supported dentists to gain a financial commitment from patients to start the best course of...

  • Patient Care Technician

    2 weeks ago

    Lakeland, United States Davita, Inc. Full time

    Davita, Inc. - 3187 US Hwy 98 N [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc., you'll: Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup; Provide direct one-on-one patient care for a safe, comfortable and hygienic dialysis...

  • Patient Care Technician

    1 week ago

    Lakeland, United States Davita, Inc. Full time

    Davita, Inc. - 4774 S Florida Ave [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc., you'll: Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup; Provide direct one-on-one patient care for a safe, comfortable and hygienic...

  • Patient Care Technician

    2 weeks ago

    Lakeland, United States Davita, Inc. Full time

    Davita, Inc. - 515 E Bella Vista St [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc., you'll: Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup; Provide direct one-on-one patient care for a safe, comfortable and hygienic...

  • Compassionate Home Care Provider

    3 weeks ago

    Lakeland, Florida, United States Florry Creative Care Full time

    Make a Difference in Home Care:Are you passionate about improving the lives of others? At Florry Creative Care Corporation, we are committed to delivering exceptional in-home support for seniors and individuals with disabilities. Our mission is to empower clients to lead fulfilling lives through dedicated and compassionate care.Your Essential...

  • LPN Hospice Care Specialist

    3 days ago

    Lakeland, Florida, United States Health Advocates Network Full time

    Hospice LPN Job DescriptionWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Health Advocates Network, Inc. in providing high-quality care to patients in their homes.Job Summary:This is a per diem position for a nationally recognized hospice company in Polk county, FL, and surrounding areas. As an LPN, you will work closely with our...

  • Compassionate Home Care Provider

    3 weeks ago

    Lakeland, Florida, United States Florry Creative Care Full time

    Make a Difference in Home Care:Are you passionate about enhancing the lives of others? At Florry Creative Care Corporation, we are committed to providing exceptional in-home support for seniors and individuals with disabilities. Your role as a caregiver is not merely a job; it is a vital contribution to the well-being of those you serve.Your Essential...

  • Compassionate Home Care Provider

    3 weeks ago

    Lakeland, Florida, United States Florry Creative Care Full time

    Are You Ready to Make a Difference?At Florry Creative Care Corporation, we have been committed to enhancing the lives of individuals for over 25 years. Our focus is on delivering exceptional in-home support for seniors and those with disabilities, enabling them to enjoy a fulfilling life. Here, your role transcends traditional employment; it is a noble...

  • Compassionate Home Care Provider

    3 weeks ago

    Lakeland, Florida, United States Florry Creative Care Full time

    Are You Ready to Make a Difference?At Florry Creative Care Corporation, we have been committed to enhancing the lives of our clients through exceptional in-home support for over 25 years. Our mission revolves around providing compassionate care for seniors and individuals with disabilities, enabling them to enjoy life to the fullest.Your Essential...

  • Compassionate Home Care Provider

    3 weeks ago

    Lakeland, Florida, United States Florry Creative Care Full time

    Are You Ready to Make a Difference?At Florry Creative Care Corporation, we have been committed to enhancing the lives of individuals for over 25 years. Our mission is to provide exceptional in-home support for seniors and those with disabilities, enabling them to enjoy a fulfilling life. Here, your role transcends traditional employment; it is a profound...

  • Patient Care Technician

    2 days ago

    Lakeland, Florida, United States DaVita Inc. Full time

    About DaVita Inc.DaVita Inc. is a leading healthcare provider dedicated to delivering high-quality patient care. Our mission is to be the provider, partner, and employer of choice.Job SummaryWe are seeking a Patient Care Technician to join our team. As a PCT, you will play a vital role in providing safe, comfortable, and hygienic dialysis treatment to our...

  • Patient Services Coordinator

    4 weeks ago

    Lakeland, Florida, United States AdventHealth Centra Care Full time

    Position Overview:The Patient Registration Coordinator plays a crucial role in ensuring that patients have a positive initial experience with our organization. This position is essential in fostering a welcoming environment where patients feel valued and respected.Benefits and Opportunities:Commitment to holistic care, allowing you to contribute to the...

  • Clinical Care Assistant II

    2 days ago

    Lakeland, United States Sanitas Full time

    Job DetailsLevel Experienced Job Location Tampa - Lakeland - Lakeland, FL Position Type Full Time Education Level 2 Year Degree Travel Percentage Up to 5% Job Category Medical Technicians Description"Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic,...

  • Clinical Care Assistant II

    2 days ago

    Lakeland, United States Sanitas Full time

    Job DetailsLevel Experienced Job Location Tampa - Lakeland - Lakeland, FL Position Type Full Time Education Level 2 Year Degree Travel Percentage Up to 5% Job Category Medical Technicians Description"Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic,...

  • Patient Care Support Specialist

    4 weeks ago

    Lakeland, Florida, United States Randstad Full time

    Are you passionate about assisting others and making a positive impact in their lives?As a Patient Care Support Specialist, you will play a crucial role in delivering exceptional support to both patients and healthcare professionals. If you have a background in managing a high volume of incoming calls and requests while striving to achieve service...

  • Case Manager II

    2 months ago

    Lakeland, United States Encompass Health Full time

    Job DescriptionJob DescriptionCase Manager Career Opportunity FULL-TIMERecognized for your abilities as a Case ManagerAre you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the...

  • Coder II

    3 days ago

    Lakeland, Florida, United States Lakeland Regional Health-Florida Full time

    About Lakeland Regional Health-FloridaLakeland Regional Health is a leading medical center located in Central Florida, dedicated to serving our community with excellence in healthcare. With a legacy spanning over a century, we have been committed to providing high-quality care to our diverse patient population.Job SummaryWe are currently seeking a motivated...

Patient Care Advocate II

3 months ago

Lakeland, United States WELLDYNE Full time
Job DescriptionJob Description

Summary

The Specialty Pharmacy Patient Care Advocate maintains a high level of interaction with US Specialty Care Pharmacy patients and physicians to ensure prescriptions are being filled and delivered correctly, and that the patient is taking the medication properly.

Essential Duties & Responsibilities

  • Acts as a liaison between Specialty Care Pharmacy, patients and the provider's office
  • Responsible for ensuring all necessary information, including insurance verification, is available to process prescription orders
  • Assist in collecting clinical outcomes data from patients and assist in tracking the data within the software system
  • Responsible for explaining company programs and services to patients and provider's office staff
  • Communicates with patient for prescription refills
  • Refers any medication or illness related question or concerns to a board licensed healthcare professional
  • Responsible for processing of prescription refills through pharmacy dispensing software
  • Maintains documentation of calls to and from patients and providers
  • Contact patients to schedule deliveries, confirm address, inform of any co-payment information, and notify of payment responsibilities
  • Assists with prior authorizations
  • Refers under/uninsured patients to appropriate patient assistance programs and assists with applications
  • Keeps current with new treatment trends
  • Communicates patient status to provider's office/clinics
  • Maintains patient confidentiality
  • Demonstrate an ability to problem solve and work independently
  • Prior demonstration of attention to detail by accurately scheduling patient deliveries over a 90-day period with no shipping errors
  • Performs other duties and responsibilities as assigned

Education and Experience

  • Required: Licensed Pharmacy Technician registered with the State of Florida
  • High School Diploma or equivalent
  • One-year related customer service experience
  • Previous insurance experience and medical or pharmacy background is preferred
  • Required-Meet state requirements of national certification (CPhT) or other board approved training program, if required by state

Knowledge, Skills, and Abilities

  • Time management
  • Oral and written communication skills
  • Professionalism
  • Customer service skills
  • Ability to multitask and be detail oriented
  • Ability to work efficiently without creating distraction or disruption to other employees
  • Ability to relate well and communicate effectively with other employees and patients
  • Ability to work well with various personalities and work as a team
  • Should be independent and self-motivated
  • Ability to work and accomplish goals with little to no supervision
  • Organizational skills
  • Must be dependable and maintain levels of confidentiality
  • General knowledge of internet navigation and research
  • Knowledge of e-mail, fax transmission, and copy equipment are essential

WellDyne Can Offer You

  • Medical, Dental and Vision Benefits
  • Medical Savings Account Options with Company match
  • 401K after 90 days of employment
  • Employee Assistance Program
  • Life and Supplemental insurance
  • Educational Reimbursement
  • Paid Time Off

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment. This position may be required to work long hours.

EOE M/F/D/V