Treatment Coordinator
2 months ago
Join Our Team
CDC has a full-time opportunity for a Scheduling Manager at our Crystal clinic. Our existing Robbinsdale clinic is moving to this newly renovated space opening in July of 2024 This position serves a critical role in the clinic by helping make quality dentistry financially available to patients. The position communicates with patients regarding their treatment plan, helps find the best way to finance the recommended treatment and makes appropriate financial arrangements with patients.
Treatment Coordinator Key Responsibilities:
- Check schedule daily for patients financial obligations
- Verify all patients’ insurance – state and commercial
- Collect payments and/or copays from patients
- Take overflow calls from scheduling coordinators
- Take and return calls from patients pertaining to financial quotes for treatment plans
- Schedule patient appointments as needed
- Answer patients questions regarding billing and payment options
- Process application for sliding fee scale
- Post payments on patient accounts
- Send out pre-estimates to patients
Crystal Clinic Hours:
Monday-Thursday 7:20am-3:30pm
Friday 7:20am-2:30pm
Treatment Coordinator Qualifications:
- 1-2 years of dental office experience
- Bilingual proficiency in Hmong, Karen, Somali or Spanish preferred
- Excellent written and verbal communication skills
- Organized and skilled at multi-tasking in a fast-paced environment
- Experienced within MS Office or other computer software
- Experience in working with culturally diverse, limited-English or non-English speaking patients preferred
- Understand and perform each essential duty satisfactorily
What We Offer:
- Collaborative, innovative and inclusive team environment
- Internal growth and development opportunities
- Comprehensive medical, dental and life insurance
- Paid time off and holiday pay
- 401k plus company match
About Us:
At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training and advocate for access for all. Our team of 260+ employees staff our full service dental clinics in St. Paul, Maplewood, Robbinsdale, Rochester and Buffalo.
At CDC we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients, and strive to meet their needs in a culturally competent and compassionate manner.
Community Dental Care is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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