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Restaurant Supervisor

2 months ago

Milwaukee, United States The Trade Hotel Milwaukee Full time $20
Job DescriptionJob DescriptionMilwaukee's Newest Landmark, The Trade, an Autograph Collection Hotel by Marriott, is hiring a Restaurant Supervisor

** Starting wage for this position is $20.00 per hour but final wage will be based on experience**

As the official hotel of Deer District, it is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream Citys dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

Join our team, The Trade, an Autograph Collection Hotel. We are looking for talented people that will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.

Core Benefits:
- Paid Sick Time
- Paid time off and anniversary day off with pay
- Paid volunteer hours Earn money for community service
- Flexible schedules

Team Member Travel Perks:
- Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels

Professional Development:
- Dedicated training and development with opportunities for growth
- 42% of our supervisory/management roles in 2022 were filled internally through team member promotions
- Educational and professional certification assistance

Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program

Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program Earn money for helping other team members and guests
- Everyone Sells Earn money for bringing in business to our properties
- Referral program for team members

How do I make an impact on my team?
Our friendly and outgoing Restaurant Supervisor will provide exceptional guest service by preparing exciting beverages for our guests.
  • Oversee the day-to-day operational activities of the food & beverage outlets.
  • Maintain personal contact with in-house guests and clients to ensure guest loyalty.
  • Supervise food & beverage staff to include assisting in recruitment & selection, training &
    development, scheduling, and other employee relations issues.
  • Is trained and able to perform any food & beverage front of the house position at the
    property.
  • Maintain food & beverage product and service quality standards by ensuring policies and
    procedures are executed shift to shift.
  • Assist in ordering, receiving, storing and physical count of all food & beverage related
    products.
  • Prepare accurate and refreshing beverages and drinks
  • Ensure guest safety and property safety by reporting suspicious behavior and tracking alcohol consumption
  • Perform work duties in compliance with all property brand safety and security procedures and local health department standards

What does success look like in this role?
  • Must have a minimum 1 year experience in bartending and food service
  • Must be able to work mid shifts and evening/closing shifts
  • Motivated to maintain excellent customer service reputation
  • Desire to contribute to a supportive and effective team
  • Strong attention to detail and organized
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty

Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25+ properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team

NCG Hospitality is an Equal Opportunity Employer.

THE TRADE HOTEL IS OWNED AND MANAGED BY NCG HOSPITALITY