Administrative Assistant III

Job Title: ADMINISTRATIVE ASSISTANT III

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family

Overview:

Premier America Credit Union is seeking an Administrative Assistant who will be responsible for providing administrative support to the Manager, Executive Support, CFO and CPO. This includes calendaring, managing meeting documentation, and other administrative duties. A key component of this role will be Board Committee administration, and project support of various executive and organizational initiatives, including event planning. This role will report to the Manager, Executive Support and together, they will oversee day-to-day operations of the corporate office.

What You Will Do:

1. Team member models behaviors that align with Premier America's Core Values:

• Have a keen understanding of the organization – the purpose, mission, and core values.

2. In support of the Officers and other executives as needed:

• Administrative support to the CFO and CPO
• Responsible for day-to-day communication between the Chiefs and team as needed, information preparation, data analysis, and representing the executive to others.
• Assists the Chiefs in tracking progress in meeting deadlines for their Vice President’s tasks and deliverables that are reported up to the CEO and the board of directors (i.e. KEPs, audits, board policy review, etc.)
• Responsible for meeting administration. Prepares and distributes Board presentation meeting packages for each Senior Leadership Team and Board meeting. Provides operational support to the board committees as needed (i.e. reports, minutes, electronic files, and database)
• Manages complex and detailed calendars
• Travel coordination and arrangements
• Organizes and is responsible for event planning while managing a budget
• Creates and reconciling expense reports on behalf of assigned leaders
• Partners with the administrative coordinator group to deliver shared outcomes with the senior leadership team
• Takes initiative in implementing and improving processes, including development and maintenance of procedures to be used by the administrative group.
• Full comprehension of the company's and Chief’s operations, procedures, and goals
• Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities
• Be highly proactive and take ownership to anticipate member and team member needs and adept at managing up and downstream to ensure deliverables are met timely and accurately
• Fulfill vendor management database (Ncontracts) document requirements in a timely manner for Human Resources, Accounting & Finance Tier I & II Vendors.

3. In support of the Manager, Executive Support:

• Effectively communicate progression of projects to C-Level executives, identifies potential delays and provide administrative assistance to meet deadlines.
• Responsible for maintaining Board documentation ensuring it is properly updated monthly
• Assists in coordinating proper backup documentation for audits and regulatory examinations
• Backup support of the administration of the Board and Committee documentation for the Board/Committee meetings
• Escalates and keeps management informed of area activities and of any significant problems.
• Responsible for formatting and proofreading
• Assists in researching and recommending partnering vendors for events and activities
• Assists in travel arrangement for the Official Family with a high level of attention to detail
• Supports event planning and meeting conferences as needed.
• Processing and directing mail and incoming packages in a timely and efficient manner

4. Additional Responsibilities:

• Additional duties as assigned.
• Ensures work area is clean, secure, and well maintained.
• Adheres to attendance policy.
• Available to work during the Credit Union’s core business hours.

What We Are Looking For:

• Bachelor’s Degree is preferred, some college or an equivalent combination of experience and training is required.
• A minimum of five (5) years of administrative responsibilities including supporting multiple C-Suite executives concurrently, as well as the Board of Directors.
• Advanced Outlook calendar management is critical.
• Expert proficiency with Word, PowerPoint, Excel and Visio is also required.
• Proficient in expense report preparation and budget management
• Strong attention to detail in proofreading, event planning, documentation, etc.
• Strong organization, time management, project management, and problem-solving skills
• Strong interpersonal skills, as well as a strong customer service perspective (internal, as well as external), and can handle issues with respect, dignity, sensitivity, and a sense of urgency
• Friendly, collaborative, and professional demeanor, with a “can do” attitude
• Self-motived demonstrating ability to act quickly from one task to another, seamlessly and professionally
• Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast-paced environment with limited supervision
• Excellent verbal and written communication skills including the ability to communicate with all levels of the organization
• Ability to identify business issues and coordinate an appropriate response with the key stakeholders
• Proven experience working in a fast-paced environment while providing superior service level
• Ability to tame organized chaos while remaining calm and composed
• Possess a high degree of initiative to take independent action and be able to always exercise proper judgment

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer - Veteran / Disabled

Drug-free Workplace

Pay Grade Info:

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is: $35.00 to $42.00 / hourly

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:

• Competitive pay
• Subsidized health care including medical, dental and vision
• FSA and HSA
• Company-Paid Life and A&D insurance
• Discounts on loans (must be a member)
• Paid Vacation, Holiday, and Sick time
• 401k Retirement Saving Plan with a 6% safe harbor employer match
• Educational Assistance Program and more

About Us:

Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.