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Restaurant Supervisor

4 months ago

Southbury, United States Heritage Hotel Golf Spa and Conference Center Full time
Job DescriptionJob Description

Join our team at the Heritage Hotel as a Restaurant Supervisor. Open availability, weekends and Holidays. Full Time.

Compensation:

$17 per hour DOE

Responsibilities:
  • Supervises and directs restaurant staff. Interacts with guests to ensure a positive experience
  • In the absence of the Restaurant Manager, carries out the daily operation of the restaurant ensuring effective communication of all required standards and procedures to all restaurant employees
  • Ensure customer satisfaction by promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer's experience
  • Project future needs for goods, kitchen supplies, and cleaning products
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Train new employees and provide ongoing training for all staff
  • Book events in the private dining room & ensure proper deposits are taken
  • Ensures all daily checklists are completed for front-of-house and culinary staff
  • Perform any other job duties as assigned
Qualifications:
  • Prior restaurant or food & beverage supervisory experience
About Company

Tucked away near the scenic Litchfield Hills of Connecticut and conveniently located between New York & Boston, The Heritage Hotel, Golf, Spa, & Conference Center boasts New England charm with a modern touch. We offer many on-site amenities to enhance your stay, such as a full-service spa, complete gym & health club, a restaurant, golfing, & more.

The state of Connecticut boasts many diverse dining options, attractions for all ages & interests, historical sites & museums, and many micro-breweries & distilleries. Check out our explore page and plan your New England adventure today