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Field Service Technician

3 months ago

Greer, United States Pureflow Inc Full time
Job DescriptionJob DescriptionWatch this video to learn more about Pureflow



SC Field Service Technician

About the organization:

With over 38 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing and maintaining water purification systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.

We are seeking a Field Service Technician for the Greer, SC office, whose job responsibilities shall include, but not be limited to, the following:

Job Responsibilities:

  • Perform maintenance (e.g., filter change, DI change, and basic RO cleaning) on water treatment systems at customer facilities
  • Coordinate with and assist Installation Department on equipment installations (e.g., commissioning, startup, troubleshooting, and pilot testing)
  • Liaise with service call center team to coordinate trouble call responses, ensuring minimum disruption to customer operations
  • Follow all safety/precautionary procedures driving and working in the shop and at customer sites; follow all customer contractor/visitor rules
  • Provide thorough documentation of all work, parts, and time in accordance with SOPs
  • Ensure that the Operations Manager is always kept current on all sensitive service issues
  • Develop effective, trusted working relationships with all customers, maximizing ongoing communications
  • Serve as primary backup for emergency calls and services of your accounts
  • Assist Sales/Service Manager with sales leads
  • Maintain extraordinarily neat work areas, including vehicles, shop, and work sites

Qualifications:

  • 3+ years experience in equipment service operations, preferably in customer-facing settings
  • Strong mechanical aptitude
  • Electrical experience preferred; ability to understand basic wiring, instrumentation and controls
  • Ability to obtain a CDL Class A Driver's License if required
  • Previous on call assignment experience preferred
  • High school diploma or GED
  • Computer skills
  • Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects

Working Conditions:

  • Majority of work is performed in industrial settings inside customer facilities
  • Regular on call assignments; schedule may include some evening/overnight/weekend work while on call, or on a service/project
  • Significant local travel, plus an average of 6 overnight stays per month
  • Ability to lift up to 100 lbs. without physical restrictions

Disclaimer:

May perform other duties, as assigned

Reports to: Georgia Branch Manager

Pureflow is an equal-opportunity employer and requires post-offer, pre-employment drug screening and background checks on all positions. Additionally, this position requires a post-offer, pre-employment physical.

Please visit our website at www.pureflowinc.com for additional information about Pureflow.