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Customer Service Logistics Rep
4 months ago
- Coordination of special cargo including sea and air cargo
- Daily coordination of delivery dates with customers, production, demand planning and sales
- Ensuring a daily transmission of correct ASN's to the customer
- Responsible for handling customer portals
- Assurance of order acceptance, complete order processing and delivery to national and international customers
- Timely and careful handling and clarification of customer requests
Skills and Experience Required:
- Proficient with Microsoft Office and Advance experience with Excel
- Knowledge of SAP or PMRS is preferred
- Experience with customer relations and order handling in international markets
- Ensuring daily handling of incoming EDI messages
- Strong negotiation skills
- Excellent communication skills verbally and written
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