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Product Specialist
2 months ago
Job Title: Part-Time Closing Product Specialist
Location: From the Earth, Stateline, Kansas City, MO
Job Type: Part-Time
About Us: From the Earth is a community-focused dispensary dedicated to providing high-quality cannabis products and exceptional customer service. We believe in educating our customers and ensuring they have a positive experience every time they visit.
Job Summary: We are seeking a dedicated and knowledgeable Part-Time Closing Product Specialist to join our team. The ideal candidate will have a passion for cannabis products, excellent customer service skills, and the ability to work evenings and weekends. As a Closing Product Specialist, you will be responsible for assisting customers, closing the store, and ensuring all end-of-day procedures are completed accurately.
Key Responsibilities:
- Customer Service: Greet and assist customers in selecting products that meet their needs. Provide detailed product information and recommendations.
- Sales: Process transactions accurately and efficiently using the point-of-sale system. Upsell and cross-sell products to enhance the customer experience.
- Product Knowledge: Maintain a thorough understanding of our product offerings, including strains, edibles, concentrates, and accessories. Stay updated on new products and industry trends.
- Store Closing: Perform closing duties, including balancing the cash register, securing the store, and ensuring all closing procedures are followed.
- Inventory Management: Assist with inventory counts and restocking shelves as needed. Report any discrepancies to the management team.
- Compliance: Adhere to all state and local regulations regarding the sale of cannabis products. Ensure all customer interactions comply with company policies and legal requirements.
- Team Collaboration: Work closely with other team members to ensure a smooth and efficient closing process. Communicate effectively with the management team regarding any issues or concerns.
Qualifications:
- High school diploma or equivalent.
- Previous retail or customer service experience preferred.
- Knowledge of cannabis products and the cannabis industry is a plus.
- Strong communication and interpersonal skills.
- Ability to work evenings, weekends, and holidays as needed.
- Detail-oriented with strong organizational skills.
- Ability to handle cash and operate a point-of-sale system.
- Must be at least 21 years of age and able to pass a background check.
Benefits:
- Competitive hourly wage.
- Employee discounts on products.
- Opportunities for growth and advancement within the company.
- Friendly and supportive work environment.