Serialization Technical Consultant

3 months ago

Philadelphia, United States Excellis Health Full time
Job DescriptionJob DescriptionSalary:

Job Title: Technical Consultant Location: New Hope, PA 

Job Type: Full Time, Regular Travel required: Yes

 

Excellis Health Solutions, LLC, an NNIT Group Company, is a global strategic management consulting services firm, based in New Hope, PA, England, Belgium and Denmark.  An industry leader in supply chain, with a focus in Pharmaceuticals and Life Sciences and a specific niche in serialization, we offer a multitude of solutions using our comprehensive knowledge and proven turnkey solutions to clients.  Excellis continues to expand its markets and services to meet the ever-changing industry needs.

 

Job brief: 

We are looking for a Technical Consultant (TC) to execute technical deliverables for customer and partner integrations in various software packages.  This role requires a combination of technical and interpersonal skills to be successful. The ideal candidate is enthusiastic and eager to learn and grow with an expanding company.


Essential functions:

  • Configure customer environments using EHS best practices.
  • Design and document business processes to identify appropriate software configuration, integration points and event triggers.
  • Write technical design documents where required.
  • Review, create, edit and test customer interfaces in various formats (CSV, XML, IDOC, EDI etc.).
  • Support user testing activities such as troubleshooting, reading error messages and ensuring the expected results are delivered.
  • Log bugs and product enhancements into the various software tracking systems.
  • Provide subject matter expertise on how global government regulations impact EPCIS software configurations.
  • Background and understanding in the Drug Supply Chain Security Act (DSCSA) and Electronic Product Code Information Services (EPCIS)
  • 3-5 years’ experience working with TraceLink Serialization Solution.
  • Ability to multitask on multiple projects acting as a Serialization Subject Matter Expert for supply chain and EPCIS related discussions.
  • Knowledge of the Pharmaceutical Supply Chain (Brand Owners, CMOs, 3PLs)
  • Partner On boarding experience preferred – Ability to act as a liaison between Customer and Trading Partner in connecting Serialization Solutions
  • Data Triage and Exception Handling knowledge of Serialization Events between services is recommended.
  • Ability to Host and Lead meetings to ensure project deliverables are being met.
  • Provide deliverable status updates to the Implementation Project Manager in a timely, consistent and professional manner.
  • Contribute to Professional Services best practices.
  • Travel domestically and internationally as needed (0 – 25% travel requirement)

Experience/Skills:

  • 1 – 3 years of experience in customer-facing roles, preferably within technology organizations.
  • Ability to read, parse and manipulate various technical formats such as XML, EDI and CSV.
  • Working knowledge of B2B technologies such as AS2, SFTP and Web Services.
  • Working knowledge of MS Office products. O365
  • Highly self-motivated; able to work in a fast-paced environment.
  • Ability to work collaboratively as part of a team, yet also work independently on complex problems.
  • A demonstrated understanding of when and how to be flexible, and when and how to be firm.
  • Excellent verbal and written communication skills, with extremely high standards for documentation.

Education:

  • BS/BA degree or equivalent experience; MBA preferred.  PMP certification is a plus.

Desirable:

  • Knowledge of supply chain business processes including distribution, logistics, warehousing and serialization.
  • Working knowledge of UNIX and/or JAVA is preferred.
  • Life Sciences experience.

*Comprehensive benefits package offered.

**U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. 

Valid Passport required



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