Front Desk Receptionist

1 month ago


Annapolis, United States Frost Law Full time
Job DescriptionJob Description

Frost Lawis looking for a highly personable individual who is passionate about creating a positive customer service experience andwilling to assist other administrative positionsat a busy, growing law firm in Annapolis. Receptionists are the first impression of Frost Law for many incoming clients and the face of the firm.

Excellent client service, a professional demeanor, strong communication and computer skills, and the ability to multitask are all essential. The ideal applicant is determined and organized, with a strong background in customer service.

Position Duties & Responsibilities:

  • Answering incoming calls, screening, and directing them to the correct department and/or professional.
  • Taking detailed and accurate messages and emailing them out.
  • Receiving faxes and uploads, saving to the client file, and communicating with the appropriate attorney.
  • Greeting clients and visitors. Notify personnel of visitor arrival.
  • Restocking the beverage bar area and keeping it clean.
  • Managing meeting room availability.
  • Wipe down conference room tables and tidy up.
  • Accepting packages and client document deliveries and logging them on the Chain of Custody.
  • Notifying tenants of deliveries.
  • Scanning and distributing documents.

Hours:

  • Expected 25-29hrs / Office open Mon-Fri

Experience:

  • Customer service: 2 years (Required)
  • Administrative or Reception: 1 year (Preferred)


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