Front Desk Associate

4 weeks ago

Annapolis, United States Chesapeake Surgical Associates, LLC Full time

Chesapeake Surgical Associates is a small, solo practitioner, thriving practice presenting a unique Receptionist experience which offers in-depth insight to medical practice and the surgical field. On the job training is also provided. Inquisitive minds are encouraged and appreciated. We are looking for a personable, hard-working, organized person who can multitask and is looking for opportunity to grow. Our goal is to improve Quality of Life not just for our patients but our employees as well.

**Responsibilities**
- Greet, welcome and check-in patients as soon as they arrive at the office.
- Gather all patient documentation, check accuracy and completion and enter into the patient database.
- Obtain and verify insurance and patient demographics. Ensure that all information is properly entered into the patient database.
- Collect copay's, balances, referrals, and other pertinent financial information.
- Answer, screen and forward incoming phone calls.
- Ensure reception and waiting room area is tidy and presentable.
- Receive, sort and distribute daily mail/deliveries
- Maintain strict confidentiality related to medical records and other data. Comply with all company policies and procedures.
- Cross train with the Surgical Scheduler and insurance authorization.
- Maintain procedure, order and pathology log.

**Skills**
- Computer skills including Proficiency in Microsoft Office Suite
- Experience with Athena or Epic electronic medical records is a plus, but not necessary
- Hands-on experience with office equipment (e.g. fax machines, scanners and printers) is a plus
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus, but not necessary

Work Remotely
- No

Pay: $15.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Surgery

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 1 year (preferred)
- Computer Skills: 1 year (preferred)

Work Location: In person

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