National Account Manager

1 month ago


Houston, United States Texas Wood Supply Full time
Job DescriptionJob DescriptionDescription:

Key Responsibilities:

Account Management:

- Develop and maintain relationships with key accounts, serving as the primary point of contact for national and regional home builders within the service area.

- Understand the unique needs and objectives of each account and develop tailored solutions to drive mutual success.

- Proactively identify opportunities for account expansion.

Strategic Planning:

- Collaborate with internal teams to develop strategic account plans that align with overall company objectives.

- Analyze market trends, competitor activity, and customer feedback to identify growth opportunities and potential risks.

- Develop and execute initiatives to drive revenue growth and market share within assigned accounts.

Sales and Performance Management:

- Set and achieve sales targets and KPIs for interior doors, trim, and stairs ensuring consistent growth and profitability.

- Monitor sales performance, track progress against targets, and provide regular reports and insights to management.

- Work closely with cross-functional teams to ensure seamless execution of account strategies and determine capacity constraints.

- Lead negotiations with key accounts to establish pricing structures, contract terms, and other relevant agreements.

- Collaborate with internal stakeholders to ensure alignment on pricing strategies and contract terms.

- Conduct thorough analysis of market conditions, competitor pricing, and customer requirements to inform negotiation strategies and achieve favorable outcomes.

- Proactively identify opportunities to enhance profitability through strategic pricing adjustments and value-added services.

- Maintain accurate records of all negotiations and agreements, ensuring compliance with company policies and regulatory requirements.

- Coordinate with sales stores to set up and facilitate delivery and installation as well as train staff to utilize customer online portals. (Purchase Orders, scheduling, calendar)

Customer Relationship Management:

- Cultivate strong, trust-based relationships with key stakeholders within customer organizations, including executives, buyers, and decision-makers.

- Act as a strategic advisor to customers, providing insights, recommendations, and solutions to address their business needs.

- Resolve any issues or concerns promptly and effectively, maintaining customer satisfaction and loyalty.

Market Analysis and Insights:

- Stay abreast of industry trends, market developments, and competitive landscape to identify emerging opportunities and potential threats.

- Conduct regular market analysis and gather customer feedback to inform product development and strategic decision-making.

- Utilize data-driven insights to optimize account performance and drive continuous improvement.


Requirements:

- Minimum of 3 Years industry experience in Single and/or Multi-Family Construction, Building Materials distribution and sales or relevant experience.

- Proven track record of success in Account Management or Sales.

- Strong business acumen with the ability to analyze data, identify trends, and develop strategic plans.

- Excellent communication, negotiation, and interpersonal skills.

- Demonstrated ability to build and maintain relationships with key stakeholders at all levels.

- Results-oriented mindset with a focus on exceeding targets and delivering exceptional customer service.

- Willingness to travel.




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