Client Care Specialist 2

1 month ago


Houston, United States AIDS Healthcare Foundation Full time
Job DescriptionJob Description

Overview

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right

STILL INTERESTED? Please continue


Responsibilities

A Client Care Specialist 2 (CCS2) position is a combination of the Wellness Tester and Medical Assistant. This position will be needed to cross-cover and support both departments of the Wellness program and the Healthcare Center, merging the two departments into one team to provide a seamless experience for our current and potential patients and clients.

This is a core position for this newest model of Healthcare, Testing and Treatment all-in-one. The CCS2 will enhance the client experience with continuity of care due to position cross-functionality.

The Client Care Specialist 2 (CCS2) will enhance the experience of other members of the Healthcare Center staff, by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.

The Client Care Specialist 2 (CCS2) adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.


Qualifications

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.



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