Field Service Installation Tech I
3 months ago
Successful candidate will have field service experience in a clean room environment and the ability to travel globally for installation services (80%).
Responsibilities
- Perform onsite technical guidance to customers and their installation support contingent workers in the receipt, installation, and readying of pedestal package for applicable vibration and stiffness testing.
- Ensure correct and accurate placement and proper mounting of pedestals and seismic restraint components to meet criteria specified by lithography equipment manufacturers.
- Responsible for the upkeep, maintenance and security of company property including vehicles, installation tools, mobile phone, laptop, etc.
- Shall uphold a high standard of personal conduct to maintain physical and virtual access credentials for being on a customer work site.
- Basic understanding of technical issues involving the installation process and able to elevate installation issues to senior Field Install Technician (FIT’s) and/or Install Manager for resolution.
- Maintains accurate, legible records and reports as required in accordance with both Fulcrum and customer requirements.
- Perform pre-installation site surveys.
- Provide exceptional customer service while working in a clean room environment. Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety-first mentality.
- Maintains and monitors tools for compliance with cleanroom protocol requirements and to ensure that appropriate tools are on hand, as required.
- Booking domestic and international business trips. This includes, but is not limited to booking airfare, rental vehicle, and obtaining lodging within Fulcrum Travel policy. All of which is done via mobile apps, websites, or directly calling place of business.
- Completes expense reports, and other administrative responsibilities, in accordance with Fulcrum’s policies/procedures.
Requirements
- Minimum of two (2) years of field service/customer support experience of sophisticated, precision equipment is required.
- Valid driver’s license and clean driving record
- Valid passport, or ability to obtain one within one (1) month after hire date
- Must be able to pass pre-employment Background Investigation and Drug screen for Fulcrum employment.
- Must be able to successfully meet customer site access requirements such as background checks, safety training, and cleanroom access (gowning and breathing apparatus [as applicable]).
- Must be able to read and interpret data, information, and documents provided to successfully install pedestal package.
- Pro-actively identifies, troubleshoots, and resolves technical issues at the customer site.
- Intermediate verbal and written communications skills to work effectively with co-workers, supervisors, and customers
- Self-starter demonstrating technical competence using simple hand tools.
- Provides onsite field service support with direct supervision of more experienced and/or senior FIT’s.
- Able to successfully work individually and in a group environment, with little to no assistance from Install Manager.
- Must be able to analyze, diagnose, and troubleshoot post installation issues via telephone or at customer site.
- Must possess excellent customer service skills, with a solid foundation in and an understanding of the importance of relationship building.
- Capable of taking accurate dimensions (+/- 1mm or 0.04 in.) using measuring tools graduated in either the metric or the imperial systems
- Proficient in Microsoft Office Suite
- Flexible with constantly changing work environments, schedules, and days worked.
- May be required to work at Fulcrum shop if not performing installation activities.
Job Environment
- Physically demanding, working in environmentally controlled clean rooms wearing customer provided complete coverage “bunny suit.”
- On occasion, lift, push, pull up to maximum of 75 pounds
- Stoop, kneel, crouch, twist, reach, and stretch. Grip cordless grout dispenser for extended duration while laying on back, side, or stomach in awkward positions while in areas with space limited by structural, mechanical and/or electrical elements.
- Monitored and controlled hazardous materials (gasses & liquids) are present and in use at the work site. Customer provided safety training will provide the FIT with the training and information necessary to react appropriately should a leak or spill occur.
-
Installation & Field Service Technician
4 months ago
Chandler, United States Fabmatics USA Inc Full timeJob DescriptionJob Description Basic Function and Scope of Responsibilities: Objective: The Installation & Service Technician will provide installation, commissioning, maintenance, and monitoring services for production and automation equipment in Material Handling industries. The individual's ability to learn the various tool sets, specifications,...
-
Field Service Equipment Engineer
2 months ago
Chandler, United States Principal Service Solutions Full timeJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Principal...
-
Field Service Engineer II
2 weeks ago
Chandler, Arizona, United States Principal Service Solutions Full timeJob DescriptionCompany OverviewPrincipal Service Solutions is a leading technical workforce provider dedicated to delivering exceptional service and support to high-tech companies. Our team of experts is committed to safeguarding the quality of operations and driving efficiency in the industry.Job SummaryWe are seeking a skilled Field Service Engineer II to...
-
Field Service and Installation Specialist
3 weeks ago
Chandler, Arizona, United States Fabmatics USA Inc Full timeJob OverviewCore Function and Responsibilities:Objective: The Field Service and Installation Specialist will be responsible for the setup, commissioning, upkeep, and monitoring of production and automation systems within the Material Handling sector. The ability to master various tools, specifications, maintenance protocols, and training will dictate the...
-
Field Service Engineer II
1 month ago
Chandler, United States Principal Service Solutions Full timeJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Principal...
-
Field Service Engineer II
3 weeks ago
Chandler, United States Principal Service Solutions Full timeJob DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Engineer II
2 months ago
Chandler, United States Principal Service Solutions Full timeJob DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Engineer II
3 weeks ago
Chandler, United States Principal Service Solutions Full time $27 - $30Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Engineer II
4 weeks ago
Chandler, United States Principal Service Solutions Full time $27 - $30Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Engineer II
1 month ago
Chandler, United States Principal Service Solutions Full time $27 - $30Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Engineer II
1 month ago
Chandler, United States Principal Service Solutions Full time $30 - $33Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Technician
2 weeks ago
Chandler, Arizona, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer I to join our team at Insight Global. As a Field Service Engineer I, you will be responsible for performing on-site service and repair of semiconductor processing equipment, troubleshooting equipment problems, and coordinating activities with peers, supervisor(s), and customers to minimize...
-
Install Field Service Engineer II
2 months ago
Chandler, United States APPLIED MATERIALS Full timeField Service Engineer II (C2) – Install Team** 70% - 90% Travel Required **If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials...
-
Field Service Technician
3 weeks ago
Chandler, Arizona, United States Principal Service Solutions Full timeJob Summary:Principal Service Solutions is seeking a skilled Field Service Technician to join our team. As a key member of our technical workforce, you will be responsible for providing on-site service and repair of semiconductor processing equipment.Key Responsibilities:Perform on-site service and repair of semiconductor processing equipmentTroubleshoot...
-
Field Service Engineer
2 weeks ago
Chandler, Arizona, United States Entegris Full timeJob Title: Field Service EngineerJob Summary:Entegris is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and troubleshooting our equipment at customer sites. You will work closely with our customers to ensure their satisfaction and provide technical support to...
-
Install Field Service Engineer II
1 month ago
Chandler, United States APPLIED MATERIALS Full timeField Service Engineer II (C2) – Install Team** 70% - 90% Travel Required **If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials...
-
Semiconductor Field Service Equipment Specialist
2 weeks ago
Chandler, Arizona, United States Principal Service Solutions Full timeJob SummaryPrincipal Service Solutions is seeking a highly skilled Semiconductor Field Service Equipment Specialist to join our team. As a key member of our technical workforce, you will be responsible for performing equipment pre-installations and setups, corrective maintenance, equipment conversions, and upgrades.Key Responsibilities:Perform equipment...
-
Field Service Engineer
3 weeks ago
Chandler, Arizona, United States Centrotherm-csClean Tech, Inc. Full timeJob SummaryCentrotherm-cs/Clean Tech, Inc. is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for troubleshooting, repairing, and improving the performance of our equipment at customer sites.Key ResponsibilitiesPerform required preventative maintenance, inspections, modifications, and...
-
Centrotherm - Field Service Technician
4 weeks ago
Chandler, United States MSR-FSR Full timeJob DescriptionJob DescriptionJOB TITLE: Field Service Technician (Centrotherm)SUMMARY: The Field Service Technician will be responsible for preventative maintenance and installation on semiconductor equipment.DUTIES AND RESPONSIBILITIES: PM TechnicianServe as an experienced technician and collaborate with Entry Level PM...
-
Centrotherm - Field Service Technician
4 weeks ago
Chandler, United States MSR-FSR Full timeJOB TITLE: Field Service Technician (Centrotherm)SUMMARY: The Field Service Technician will be responsible for preventative maintenance and installation on semiconductor equipment.DUTIES AND RESPONSIBILITIES: PM TechnicianServe as an experienced technician and collaborate with Entry Level PM Technicians to complete assigned...