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Hotel Shuttle Driver

4 months ago

Grand Rapids, United States Lodgco Hospitality Full time
Job DescriptionJob DescriptionWe are seeking a reliable and customer-oriented Shuttle Driver to join our team at the Hampton Inn & Suites - Grand Rapids Downtown As a Shuttle Driver, you will be responsible for transporting hotel guests to and from designated locations in a safe and timely manner. If you have excellent driving skills, a friendly demeanor, and enjoy providing exceptional customer service, we would love to hear from you

JOB SUMMARY: Responsible for transporting hotel guests.

ESSENTIAL JOB FUNCTIONS:

  • Driving the hotel shuttle van to transport guests
  • Maintain the shuttle van including; washing windows, keeping it filled with gasoline, and removing trash
  • Take arrivals list with you so you can verify the guests name and length of stay
  • Follow all traffic laws diligently as your actions are highly noticeable while driving the shuttle van, and any reckless behavior may be reported by others.
  • Be truthful about incidents, accidents, and traffic infractions. Report any accidents or incidents immediately, honesty is a must
  • Speak with our guests, you are their first point of contact and control the guests impression, which in return sets the tone for their entire stay
  • No gum chewing, eating, drinking or smoking in shuttle van
  • Maintain a low volume on the radio to ensure conversations with guests can flow smoothly.
  • Always wear a seatbelt. Encourage the guests to also wear their seatbelt
  • Shuttle van is not a vehicle for personal use (i.e. errands, lunch, etc.)

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

  • Communication both verbal and written
  • Dependable and customer-focused

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Valid driver’s license and safe driving record required
  • Hotel experience is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.