Entry Level Customer Service Manager
2 weeks ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Manager. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Manager:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company’s key performance indicators provided in training
Skills and Qualities We Seek in a Customer Service Manager:
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Service Manager:
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company’s performance metrics
#LI-Onsite
Powered by JazzHR
LNxKYJbkIo
-
Entry Level Manager
2 weeks ago
Irving, United States Elite GI. Full timeWe are seeking an individual who embodies the ideal fusion of a professional culture and the adaptability often associated with the service industry. Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can advance their careers without...
-
Entry Level Account Manager
6 days ago
Irving, United States Zion Capital Full timeZion Capital is a professional marketing and sales firm that has developed a powerful, personal approach to connecting brands with their target market and driving brand loyalty and customer retainment. Our outreach and communication methods connect us with customers to promote various services and increase client revenue. Due to our continuous growth, we...
-
Entry Level Customer Service Manager
1 week ago
Irving, United States Elite GI. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Manager. Our mission is to foster positive relationships with our customers and...
-
Account Manager- Entry Level
1 week ago
Irving, United States Elite GI. Full timeOur team at Elite Generations works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create genuine connections that provide our clients with lasting and even life-long...
-
Account Manager- Entry Level
1 week ago
Irving, United States Elite GI. Full timeJob DescriptionJob DescriptionOur team at Elite Generations works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create genuine connections that provide our clients with...
-
Account Manager- Entry Level
2 weeks ago
Irving, United States Elite GI. Full timeOur team at Elite Generations works closely with charitable and not-for-profit organizations to increase awareness and provide crucial support for their initiatives. By engaging community members through a personalized and face-to-face environment, our team is able to create genuine connections that provide our clients with lasting and even life-long...
-
Client Service Specialist
1 week ago
Irving, United States Crown Connect, Inc. Full timeJob DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Crown Connect, Inc. In this role, you'll have the chance to build a strong foundation of customer...
-
Client Service Specialist
1 day ago
Irving, United States Crown Connect, Inc. Full timeJob DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Crown Connect, Inc. In this role, you'll have the chance to build a strong foundation of customer...
-
Entry Level Manager Trainee
5 days ago
Irving, United States Elite GI. Full timeJob DescriptionJob DescriptionWe are seeking an individual who embodies the ideal fusion of a professional culture and the adaptability often associated with the service industry. Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can...
-
Entry Level Business Account Manager
1 week ago
Irving, United States Crown Connect, Inc. Full timeJob DescriptionJob DescriptionUnlocking Success: Join Our Team as an Entry Level Business Account ManagerIf you're seeking a thrilling opportunity to lead and nurture key accounts while driving business growth, we invite you to consider the role of an Entry Level Business Account Manager with Crown Connect, Inc. As a vital member of our team, you'll...
-
Entry Level Business Account Manager
1 day ago
Irving, United States Crown Connect, Inc. Full timeJob DescriptionJob DescriptionUnlocking Success: Join Our Team as an Entry Level Business Account ManagerIf you're seeking a thrilling opportunity to lead and nurture key accounts while driving business growth, we invite you to consider the role of an Entry Level Business Account Manager with Crown Connect, Inc. As a vital member of our team, you'll...
-
Entry Level Sales
3 weeks ago
Irving, United States Alphalete Marketing Full timeCompany DescriptionAlphalete Marketing is a leading marketing and sales with headquarters based in Irving, Texas. Our team prides itself on managing each of our client's accounts as successfully as possible. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to deliver a personal representation...
-
Entry Level Sales
3 weeks ago
Irving, United States Alphalete Marketing Full timeJob DescriptionJob DescriptionCompany DescriptionAlphalete Marketing is a leading marketing and sales with headquarters based in Irving, Texas. Our team prides itself on managing each of our client's accounts as successfully as possible. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to...
-
Entry-Level Staff Accountant
2 weeks ago
Irving, United States The LaSalle Group Full timeAre you ready to start your accounting career at a growing organization? LaSalle Network is a partner with a real estate company in Irving, TX and they are looking for an Entry-Level Staff Accountant to join their team. This company prides itself on a collaborative environment as well as a true work life balance. Get ready to clock out at 5pm! The company is...
-
Entry Level Sales Representative #11365
17 hours ago
Irving, United States Actus Consulting Group Full timeJob DescriptionJob DescriptionJapanese large constriction company in Irving, TX is currently seeking an Entry Level Sales Representative. This position is temp to hire. After the probation term, there is a Carrer growth opportunity to be a full-time directly hired employee with benefits.Job TitleSales Representative (Temp-to-Hire)This position includes three...
-
Entry Level Sales Representative #11365
6 days ago
Irving, United States Actus Consulting Group Full timeJob DescriptionJob DescriptionJapanese large constriction company in Irving, TX is currently seeking an Entry Level Sales Representative. This position is temp to hire. After the probation term, there is a Carrer growth opportunity to be a full-time directly hired employee with benefits.Job TitleSales Representative (Temp-to-Hire)This position includes...
-
Customer Service Administrator
1 week ago
Irving, United States Amber Electrical Contractors Inc Full timeDescription Exciting Opportunity Available! Are you in search of a fresh start with a thriving organization? Take the next step in your career by joining the Amber Team! We are currently looking to fill the position of Customer Service Administrator in the Irving, TX area. If you are dependable, detail-oriented, and enjoy assisting customers, Amber is eager...
-
Entry Level Sales Representative
3 days ago
Irving, United States Tusk Ltd Full timeJob description Tusk, Inc is looking for ambitious, high work ethic, and motivated candidates to join our sales team. The position provides a hands-on training approach to move from an entry level sales representative to running one of our locations we are expanding into next year. Tusk is committed to maintaining a challenging and fun work environment that...
-
Entry Level Sales Representative
3 weeks ago
Irving, United States Tusk, Inc Full timeJob descriptionTusk, Inc is looking for ambitious, high work ethic, and motivated candidates to join our sales team. The position provides a hands-on training approach to move from an entry level sales representative to running one of our locations we are expanding into next year.Tusk is committed to maintaining a challenging and fun work environment that...
-
Entry Level Sales Representative
7 hours ago
Irving, United States Tusk, Inc Full timeJob descriptionTusk, Inc is looking for ambitious, high work ethic, and motivated candidates to join our sales team. The position provides a hands-on training approach to move from an entry level sales representative to running one of our locations we are expanding into next year.Tusk is committed to maintaining a challenging and fun work environment that...
