Current jobs related to Call Center Supervisor - Ridgeland - Morgan White Group

  • Transportation Supervisor

    4 days ago

    Ridgeland, Mississippi, United States McKesson Full time

    Job Title: Transportation SupervisorWe are seeking a highly skilled Transportation Supervisor to oversee the daily activities of our delivery operation at our Glendale Heights distribution center. This role will work in unison with our transportation supervisor at the distribution center and will also accept transportation manager responsibilities in their...

  • Logistics Supervisor

    4 weeks ago

    Ridgeland, Mississippi, United States McKesson Full time

    Job SummaryWe are seeking a skilled Transportation Operations Manager to oversee the daily activities of our delivery operation at our Glendale Heights distribution center. This role will work in unison with our transportation supervisor in the distribution center and will also accept transportation manager responsibilities in their absence.Key...

  • Propane Service Center Operations Leader

    4 weeks ago

    Ridgeland, Mississippi, United States Suburban Propane Full time

    Operations Supervisor Position at Suburban PropaneAre you ready to take on a pivotal role in managing essential operational functions within a thriving organization? Suburban Propane is in search of a proactive Operations Supervisor to lead various operational dimensions of our enterprise.Primary Responsibilities:Oversee daily operations of a local Customer...

  • CSR, Customer Service Center

    1 month ago

    Ridgeland, United States Virginia Farm Bureau Mutual Full time

    Assist callers with claim related challenges/questions along with other calls accurately and efficiently within multiple operating systems, offering excellent customer service to policyholders, agents and others. Customer Service Representative(Part-Time) Assist customers with filing claims by gathering information and entering pertinent data. Tentative...

  • Distribution Center Manager

    3 months ago

    Ridgeland, United States Mingledorff's Inc Full time

    Job DescriptionJob DescriptionJob Purpose:To provide leadership in the Distribution Center and provide support to all other Distribution Centers. To direct and manage all the daily functions of running a profitable distribution center including the following: sales, budgets, inventory control, personnel, building maintenance, store administration and new...

  • Customer Service and Administrative Supervisor

    4 weeks ago

    Ridgeland, South Carolina, United States Piggly Wiggly Full time

    Job OverviewWe are seeking a skilled Customer Service and Administrative Supervisor to handle a range of administrative and clerical responsibilities that will support our office operations. This role involves overseeing a team of office personnel and engaging in various tasks, including managing the customer service section and maintaining financial...

  • Network Operations Center SME

    1 month ago

    Ridgeland, United States NextGen | GTA: A Kelly Telecom Company Full time

    We are looking to hire a Network Operations Center SME in Frisco TX OR Overland KS (Must be Onsite)Only W2 candidates, No C2CWhat would you bring on table as a Network Operations Center SMEKey Responsibilities:Knowledgeable in advanced remote network surveillance and the ability to troubleshoot network outages. Experience with Cisco routers, BGP, OSPF, MPLS,...

  • Network Operations Center SME

    1 month ago

    Ridgeland, United States NextGen | GTA: A Kelly Telecom Company Full time

    We are looking to hire a Network Operations Center SME in Frisco TX OR Overland KS (Must be Onsite)Only W2 candidates, No C2CWhat would you bring on table as a Network Operations Center SMEKey Responsibilities:Knowledgeable in advanced remote network surveillance and the ability to troubleshoot network outages. Experience with Cisco routers, BGP, OSPF, MPLS,...

  • Customer Service Representative

    2 weeks ago

    Ridgeland, Mississippi, United States Morgan White Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring their overall satisfaction.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    3 weeks ago

    Ridgeland, Mississippi, United States Morgan White Group Full time

    About the RoleMorgan White Group is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesAnswering...

  • Certified Nursing Assistant 8 hour shifts CNA

    4 weeks ago

    Ridgeland, United States Ridgeland Nursing & Rehabilitation Center Full time

    Ridgeland Nursing & Rehabilitation Center - Ridgeland Nursing Center 1516 Grays Hwy Ridgeland, SC 29936 CNA - Hiring all shifts – PT, FT **MUST BE SC CNA CERTIFIED** Afternoon (3pm -11pm) and night (11pm - 7am) differentials, weekend differentials! Benefit of on-demand pay with Tapcheck See your Schedule, Available shifts for Pick Up, and your pay subs...

  • Sports Medicine Teacher

    4 months ago

    Ridgeland, United States Jasper County School District Full time

    Position Type: CTE/Career and Technical Education Date Posted: 5/21/2024 Location: CATE Position Title: CTE- Sports Medicine TeacherReports To: CATE Director Classification: Certified Pay Status: Salary: Based on Board approved salary schedule. Employment Days: 190 Days Qualifications: Certification/License: South Carolina State Certification High School...

  • Certified Nursing Assistant 8 hour shifts CNA

    2 months ago

    Ridgeland, United States Ridgeland Nursing & Rehabilitation Center Full time

    Ridgeland Nursing Center 1516 Grays Hwy Ridgeland, SC 29936 CNA - Hiring all shifts – PT, FT **MUST BE SC CNA CERTIFIED** Afternoon (3pm -11pm) and night (11pm - 7am) differentials, weekend differentials! Benefit of on-demand pay with Tapcheck See your Schedule, Available shifts for Pick Up, and your pay subs (&more!) all in one place with Empeon. Job...

  • Customer Service Representative

    2 weeks ago

    Ridgeland, Mississippi, United States Morgan White Group Full time

    Job SummaryMorgan White Group is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to...

  • Customer Service Specialist

    3 months ago

    Ridgeland, United States Morgan White Group Full time

    Job DescriptionJob DescriptionThe Customer Service Specialist works with and reports to the Customer Service Manager. The position is located at 500 Steed Road, Ridgeland, MS. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist...

  • Customer Service Specialist

    2 months ago

    Ridgeland, United States Morgan White Group Full time

    The Customer Service Specialist works with and reports to the Customer Service Manager. The position is located at 500 Steed Road, Ridgeland, MS. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist takes on a wide variety of...

  • Operations Supervisor for Propane Services

    1 month ago

    Ridgeland, Mississippi, United States Suburban Propane Full time

    Operations Manager Position at Suburban PropaneAre you ready to take on a pivotal role in managing essential operational functions within a thriving organization? Suburban Propane is on the lookout for a proactive Operations Manager to lead various operational initiatives.Primary Responsibilities:Oversee the daily functions of a local Customer Service Center...

  • Customer Service and Administrative Supervisor

    1 month ago

    Ridgeland, South Carolina, United States Piggly Wiggly Full time

    Job OverviewWe are seeking a skilled Customer Service and Office Manager to handle various administrative and clerical responsibilities that support our operations at Piggly Wiggly. In this role, you will oversee a team of office personnel and engage in a range of tasks, from managing the customer service section to handling financial records and...

  • Customer Service Specialist

    3 months ago

    Ridgeland, United States Morgan White Group Full time

    The Customer Service Specialist works with and reports to the Customer Service Manager. The position is located at 500 Steed Road, Ridgeland, MS. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist takes on a wide variety of...

  • Transportation Operations Manager

    3 weeks ago

    Ridgeland, Mississippi, United States McKesson Full time

    Job SummaryWe are seeking a skilled Transportation Operations Manager to oversee the daily activities of our delivery operation at our Glendale Heights distribution center. This role will work in unison with our transportation supervisor in the distribution center and will also accept transportation manager responsibilities in their absence.Key...

Call Center Supervisor

4 months ago

Ridgeland, United States Morgan White Group Full time
Job DescriptionJob Description

GENERAL JOB DUTIES AND RESPONSIBILITIES:

The Customer Service Supervisor takes on a wide variety of tasks, all of which involve supporting the company's operations and products. They will be interacting with customers and building and maintaining relationships while providing exceptional customer service. To perform the job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Organize daily tasks and projects requires to meet goals for department.
  • Assist in problem solving and suggesting resolution for issues in the department- may suggest
  • revision to policy and procedures.
  • Trains new employees and coordinates continuous training and ensuring following
  • policy and procedures within the department.
  • Provides team leadership as being the "go to" person for staff.
  • Communicate within the department and to team members daily tasks, projects, or reassignment of work.
  • Assist as directed with time and attendance- approving timecards, completing timecards
  • on a weekly basis and approving time off requests.
  • Attends and participates in supervisory meetings.
  • Performs other duties as assigned by the Department Manager

EXPERIENCE AND EDUCATION REQUIREMENTS:

  • High School Diploma or GED required; Associates or bachelor's degree is preferred.
  • Supervisory Experience required
  • Must have excellent computer skills with experience in Microsoft Tools.
  • Must be able to work well under pressure with multiple priorities and meet deadlines
  • while maintaining a strong attention to detail.
  • Ability to work independently with excellent time management skills.
  • Ability to prioritize and work on multiple projects in an organized manner.
  • Excellent problem-solving skills along with keen attention to details.
  • Strong written/verbal communication, interpersonal and relationship building skills.
  • Ability to maintain confidentiality and privacy in every aspect of the job.

WORKING ENVIRONMENT:

  • Must be able to perform in a very high paced environment and be flexible to multi-task or handle
  • Ability to work independently with excellent time management
  • Strong written and verbal communication, interpersonal, and relationship building
  • Ability to handle stressful situations
  • Ability to maintain confidentiality and privacy in every aspect of the
  • Knowledge of customer service practices and principles.
  • Excellent problem-solving skills along with keen attention to details.
  • Strong written/verbal communication, interpersonal and relationship building skills.
  • Excellent data entry and typing skills
  • Ability to maintain confidentiality and privacy in every aspect of the job.
  • Always exhibit excellent phone etiquette and professionalism.
  • Knowledge of all products and services.
  • Understand and adhere to each department's policies and procedures within the TPA.

JOB ESSENTIAL REQUIREMENTS:

The following are job functions that an employee must be capable of performing with or without reasonable accommodation.

  • Must be able to read, write, and speak English; Spanish is a plus.
  • Must be able to work as scheduled.
  • Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
  • Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
  • Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs.

REASONABLE ACCOMODATIONS:

Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group.


EQUAL OPPORTUNITY EMPLOYER:

MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.