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Indirect Dealer Representative

3 months ago

Phoenix, United States OneAZ Credit Union Full time
Job DescriptionJob Description

Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes:

  • Generous paid time off: 11 paid holidays, 2 floating holidays, 6 personal days, 10 vacation days, plus sick time
  • Low-cost Medical, Dental & Vision plans – as low as $5 per pay period
  • Paid childcare assistance (up to $96 per pay period)
  • Award-winning 401(k) 5% discretionary match - fully vested from day 1
  • 100% Gym fee reimbursement up to $75/month
  • 100% Tuition Reimbursement Up to $5,250
  • $1200/yr student loan repayment
  • Target hiring range $60k - $76k (Depending on experience and prior to any incentives this position is eligible for)


This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027


Our ideal candidate

The Indirect Auto Program Administrator is responsible for managing the indirect program for the credit union, strategizing for growth and optimization. The position works as a partner to improve and enhance operations, guidelines, and relationships with existing dealer partners. The Indirect Auto Program Administrator acts as the liaison between indirect dealer partners and the credit union, with a focus on business development with new partners.



A typical day might include the following

  • Manage all aspects of the indirect lending program and operations, including implementation of the Credit Union’s indirect growth strategy, business development, indirect lending operations, and member satisfaction.
  • Regularly communicate program details including credit terms, rates, and changes to internal and external stakeholders.
  • Proactively recommend and implement changes and enhancements to the indirect program that align with the Credit Union’s strategic goals. Monitor and track the performance of the Indirect Auto Program and report key metrics. Drive results and collaborate with other stakeholders to enhance the indirect auto program.
  • Optimize the structure of the program to ensure the Credit Union is competitive in terms of interest rates, dealer reserve levels, terms, and credit parameters. Research current market conditions to make the indirect auto program competitive and progressive.
  • Be a brand ambassador by managing an assigned dealer base, working to promote the indirect program through education of our lending strategy, including underwriting guidelines and funding requirements, with a focus on membership growth, credit risk, delinquencies and other issues.
  • Increase volume and additional business from the current dealer network by promoting and fortifying the indirect auto program. Explore new markets and referral leads to establish new relationships to grow the dealer network and increase loan volume.
  • Continually review and assess dealer relationships to ensure mutually-beneficial partnerships and terminate those that do not serve the Credit Union’s overall interests due to non-compliance or poor performance. Deepen established relationships to ensure commitment and drive loyalty from the current dealer network.
  • Advocate for members and indirect lending dealers to ensure all receive prompt, efficient, courteous, and professional service; and that member and dealer issues and concerns are resolved promptly and courteously.
  • Ensure thorough knowledge of and compliance with Credit Union policies and procedures relating to consumer loans. Maintain technical knowledge and awareness of federal and state laws affecting area of responsibility.
  • Support the underwriting and funding teams with complex situations and help resolve lien titling issues to mitigate unperfected liens.
  • Assist branch associates working with members via direct & indirect channels to ensure dealer relations is maintained for member experience optimization.
  • Work closely with other Credit Union business areas to strategize and promote a progressive indirect auto program that aligns with organizational initiatives.
  • Act as the expert in all areas related to Credit Union Dealer Lending (CUDL). Regularly attend training sessions, forums and other CUDL events. Train other Credit Union staff in relevant areas relating to CUDL.
  • Represent the Credit Union at appropriate trade association meetings or special dealership events to promote the Credit Union. These events may require some evening, weekend, or holiday hours.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

Education

  • High School Diploma Required

Experience

  • 10 to 15 years of similar or related experience in indirect lending business development or other equivalent experience within the dealer market or auto financing industry Required.
  • Consumer underwriting experience preferred.

Knowledge, Skills and Abilities

  • Comprehensive knowledge of indirect lending business development, dealer market, and auto financing industry.
  • Excellent verbal and written communication, organizational, and interpersonal skills.
  • Strong analytical, problem-solving, sales, and business development skills.


Travel Requirements

50% Travel time to dealerships across the state of Arizona.


Why join the OneAZ team?

Our culture is one-of-a-kind You’ll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do: We exist to improve the lives of our members, our associates and the communities we serve.

We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.


We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others. Take a look at our career page for detailed benefit information: www.oneazcu.com/about/careers


Additional Notes:

Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.

All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.

Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).

Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS.