Customer Service Representative/Inside Sales Representative

3 months ago


Phoenix, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time
Job DescriptionJob Description

May include;

· Superior Customer Service: Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Partner with region Territory Sales Managers to help drive territory coverage and maintain positive dealer relationships. Work as part of a team to make Dealers aware of upcoming training, literature availability and ensuring they are happy with the products and services. Recommend alternate products based on cost, availability or specifications as needed. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

· Sales: Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts.

· Conflict Resolution: Handles customer issues including warranties and returns. Under the direction of the Branch Manager, determines best method to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of issues. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.

· Order Management: Input and process orders and quote requests, handle cash. Coordinate deliveries as required working with manufacturing, sales, distribution and outside vendors as required. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

· Relationship Management: Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

· Inventory Management: Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed.

· Other tasks as assigned including assisting in the warehouse, loading and unloading product using the forklift.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123



  • Phoenix, United States Ssgnetwork Full time

    Location Phoenix, AZ Job Description/Responsibilities: Senior Customer Service Representative (Inside Sales) is the main point of contact for customers and acts as a focal point for quotes, quote follow up and the single point of control in managing the day to day customer interaction. * Respond to customer inquiries, provide quotes, and take customer...


  • Phoenix, Arizona, United States Stericycle Full time

    Job Summary:Stericycle is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for generating incremental revenue through inbound and outbound sales calls, targeting Small and Medium (SMB) existing customers and new prospects.Key Responsibilities:Conduct...


  • Phoenix, Arizona, United States Empower Partnerships Full time

    Empower Partnerships is seeking a driven and results-oriented Inside Sales Representative to join our growing team. In this role, you will play a crucial part in driving revenue growth by identifying new business opportunities, building relationships with potential clients, and closing deals. As an Inside Sales Representative, you will be responsible...


  • Phoenix, United States OneTrust Home Loans Full time

    Job DescriptionJob DescriptionABOUT THE TUBBS TEAM + ONETRUST HOME LOANSThe Tubbs Team is a well-recognized brand in the mortgage space due to their hard-working, energetic, talented staff who pride themselves on having expertise in all things finance. Our goal-oriented team is committed to providing elite mortgage advice on every single transaction. Our...


  • Phoenix, United States GLS US GROUP Full time $25 - $29

    Job DescriptionJob DescriptionDescription:About GLS:General Logistics Systems (GLS) is an established provider of time-critical package shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion.We've taken our unique but proven business model stateside,...


  • Phoenix, Arizona, United States Collegewise Full time

    About the RoleWe are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Collegewise. As an Inside Sales Representative, you will play a critical role in driving revenue growth and helping families navigate the college admissions process.Key ResponsibilitiesSales and Revenue Growth: Achieve and exceed monthly sales...


  • Phoenix, Arizona, United States ASSA ABLOY Americas Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our Inside Sales team at ASSA ABLOY Americas. As a Sales Representative, you will be responsible for driving revenue growth and building strong relationships with our customers.Key ResponsibilitiesCustomer Service and Inside SalesDevelop and maintain strong...


  • Phoenix, United States Townsquare Interactive Full time

    Job DescriptionJob DescriptionInside Sales Representative – Townsquare Interactive**This position requires you to work in our Phoenix office**About Townsquare Interactive:At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business management platform enhances customer flow, ensuring ongoing...


  • Phoenix, United States Boise Cascade Company Full time

    Job DescriptionJob DescriptionBoise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on...


  • Phoenix, United States Brady Industries Full time

    Job DescriptionJob DescriptionBradyIFS a BradyPLUS Company, focuses on solution selling, customer education, and product expertise in key commercial market segments including hospitality, education, restaurants, healthcare and more. We are THE destination for talent and careers. Come be a part of a growing organization and a winning team!Inside Sales...


  • Phoenix, United States Stericycle Full time

    Title: Inside Sales Representative Shredding Requisition Id: 35481 Job Function: Sales Career Area: Sales & Marketing Posting Location: Chicago - Riverside About Us:Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and...


  • Phoenix, United States Matic Full time

    Job DescriptionJob DescriptionImportance of the role:We are looking for an Inside Sales Representative to increase insurance policy sales from our largest partners. You will be tasked with making connections with prospective customers to generate qualified opportunities for our insurance agents. Reporting to our insurance agency sales manager, this position...


  • Phoenix, United States Advanced Professional Security Full time

    Job DescriptionJob DescriptionJob Opportunity: Inside Sales Representative - ArizonaAre you a seasoned sales professional with a passion for security services? Do you thrive in a fast-paced environment, possessing the self-discipline to keep momentum even during slower periods? If so, we want to hear from you!Position:** Inside Sales Representative...


  • Phoenix, United States Boyd Company Full time

    Job DescriptionJob Description - Customer Service Representative / AdminPosition Summary The Customer Service position is responsible for supporting and maintaining commercial activities that drive both growth and organizational excellence. The CSR will actively engage with channel partners, field sales, technical support personnel and inside sales...


  • Phoenix, United States Chris McCoy - State Farm Agency Full time

    Job DescriptionJob Description Chris McCoy - State Farm Agency, located in Phoenix, AZ has an immediate opening for an Account Manager. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and...


  • Phoenix, United States ASSA ABLOY Americas Full time

    We are the ASSA ABLOY GroupOur people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and...


  • Phoenix, United States Howard Air Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Client Services Representative with a dual role in Inside Sales. In this role, you will build and maintain strong relationships with clients, address their inquiries, and ensure overall satisfaction. Additionally, you will actively engage in inside sales activities, identifying...


  • Phoenix, Arizona, United States Ssgnetwork Full time

    Location: Phoenix, AZ Job Overview: The Senior Customer Service Representative (Inside Sales) serves as the primary liaison for clients, ensuring a seamless flow of communication and service. This role is essential in managing daily customer interactions and facilitating quotes and follow-ups. Key Responsibilities: Address customer inquiries, provide...


  • Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Customer Care RepresentativeWe are seeking a highly skilled Customer Care Representative to deliver exceptional service to our customers. As a key member of our team, you will be responsible for providing top-notch support and ensuring customer satisfaction.Proven sales and customer support experience or experience as a Client Service RepresentativeStrong...


  • Phoenix, United States SPI LLC Full time

    Job DescriptionJob DescriptionSummaryThe Customer Service and Inside Sales Representative (CSSR) will be responsible for handling an array of front-facing duties, including assisting customers with complaints and questions, and relaying information about SPI’s products and services. Responsible for selling SPI products and services to customers and...