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Housekeeper

3 months ago

Santa Fe, United States Ojo Caliente Holdings, Inc. Full time
Job DescriptionJob DescriptionDescription:

Ojo Santa Fe Spa Resort is a luxurious and tranquil retreat nestled in the stunning landscapes of Santa Fe, New Mexico. Surrounded by breathtaking natural beauty, our resort offers a serene escape for guests seeking relaxation and rejuvenation. We pride ourselves on providing exceptional service and a genuinely gracious experience to each and every guest.


Position Overview:

We are currently seeking a diligent and detail-oriented Housekeeper to join our dedicated team. As a Housekeeper at Ojo Santa Fe Spa Resort, you will play a crucial role in maintaining the cleanliness and impeccable appearance of our guest rooms, public areas, administrative and meeting rooms. Your commitment to creating an immaculate environment is vital to ensuring that our guests have a truly exceptional stay.

What sets us apart? It's our commitment to quality, innovation, and teamwork. Joining our team means joining a family that values your contribution and offers a collaborative and supportive work environment. As a team member, you'll have opportunities for growth and development within Ojo Santa Fe Spa Resort. We believe in recognizing and nurturing talent, so your dedication and hard work will be rewarded.


Responsibilities

1. Ensure that guest rooms are serviced, cleaned and ready for occupancy by check-in time and according to established guidelines.

2. Change linens and make beds, clean guest bathrooms, bedrooms, sitting rooms and patios; dust, vacuum, wash windows and tracks; remove trash, dirty linens, towels and used amenities from rooms; replenish amenities and other items as needed.

3. Clean and thoroughly stock assigned area(s) promptly and according to established procedures, guidelines, and checklists.

4. Check, stock, and transport supply cart.

5. Conduct visual inspection of room/unit/public area prior to completion following established procedures and checklists.

6. Promptly report any maintenance deficiencies observed.

7. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and resort requirements.

8. Maintain positive guest relations and familiarity with all resort and spa services/features and local attractions/activities to respond to guest inquiries.

9. Pick up and return keys and 2-way radios at beginning and end of shift; utilize 2-way radios for communication according to established procedures.

10. Follow established lost and found procedures, properly logging, and storing items and communicating with other departments about lost and found items as needed.

11. Support and back-up other housekeeping staff as needed.


At Ojo Santa Fe Spa Resort, we believe in fostering a positive and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development within the company. Join our team and become part of creating exceptional experiences for our guests in this enchanting oasis. We look forward to reviewing your application and potentially welcoming you to our team


Ojo Spa Resorts Discounts and Perks:

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

  • Mission based company with values you can trust
  • Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
  • Employee Assistance Program (EAP)
  • Paid Sick Time
  • Paid Time Off
  • Ongoing training to build critical skills for current and future roles
  • Numerous Growth & Developmental Opportunities
  • Competitive Compensation
  • Discounted Employee Lunch
  • Free Lunch/Dinner on Thanksgiving & Christmas
  • Employee Appreciation Lunches
  • Above and Beyond Awards - Ojo Bucks
  • Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
  • 40% off Spa Treatments (includes private pools and private Ojitos)
  • 40% off at the Restaurants
  • 20% off at the Gift Shops
  • Discounted Lodging Rate
  • Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers

Ojo Caliente: Guided Meditation Sessions, Yoga Workshops (if space available) & Monthly Birthday Treats


Ojo Santa Fe Spa Resort is conveniently located near several vibrant cities and towns, making it easily accessible for Line Cook candidates like you. Check out the distances below and see how close we are to some popular destinations:

  • Only 34 miles away from Bernalillo, NM.
  • Rio Rancho, NM, is located only 43 miles away from our resort.
  • Placitas, NM, is conveniently located only just 39 miles away.
  • Corrales, NM, is a short 42-mile drive from Ojo Sant Fe.
  • Albuquerque, NM, is just 51 miles away.
  • Espanola is 38 miles away.
  • Los Alamos is 46 miles away.

At Ojo Santa Fe Spa Resort, we understand the importance of work-life balance and offer you the chance to experience both tranquility and proximity to exciting destinations. Join our team and enjoy the convenience of being close to these diverse cities and towns while working in our luxurious and rejuvenating resort setting



Ojo Santa Fe Spa Resort es un lujoso y tranquilo refugio ubicado en los impresionantes paisajes de Santa Fe, Nuevo México. Rodeado de una belleza natural impresionante, nuestro resort ofrece un escape sereno para los huéspedes que buscan relajación y rejuvenecimiento. Nos enorgullece brindar un servicio excepcional y una experiencia verdaderamente amable a cada uno de nuestros huéspedes.


Descripción del puesto:

Actualmente buscamos una persona diligente y detallista para unirse a nuestro dedicado equipo como Housekeeper (limpiador/a). Como Housekeeper en Ojo Santa Fe Spa Resort, desempeñarás un papel crucial en el mantenimiento de la limpieza y la apariencia impecable de nuestras habitaciones de huéspedes, áreas públicas, salas administrativas y salas de reuniones. Tu compromiso para crear un entorno inmaculado es vital para asegurar que nuestros huéspedes tengan una estadía verdaderamente excepcional.

¿Qué nos distingue? Es nuestro compromiso con la calidad, la innovación y el trabajo en equipo. Unirse a nuestro equipo significa unirse a una familia que valora tu contribución y ofrece un entorno de trabajo colaborativo y de apoyo. Como miembro del equipo, tendrás oportunidades de crecimiento y desarrollo dentro de Ojo Santa Fe Spa Resort. Creemos en reconocer y fomentar el talento, por lo que tu dedicación y trabajo duro serán recompensados.


Responsabilidades:

1. Asegurarse de que las habitaciones de los huéspedes estén limpias y listas para su ocupación a la hora de check-in y según las pautas establecidas.

2. Cambiar ropa de cama y hacer las camas, limpiar baños de huéspedes, dormitorios, salas de estar y patios; quitar el polvo, pasar la aspiradora, lavar ventanas y rieles; retirar la basura, la ropa de cama sucia, las toallas y los artículos de uso personal usados de las habitaciones; reponer artículos de uso personal y otros elementos según sea necesario.

3. Limpiar y surtir completamente el área asignada de manera oportuna y según los procedimientos, pautas y listas establecidas.

4. Verificar, surtir y transportar el carrito de suministros.

5. Realizar una inspección visual de la habitación/unidad/área pública antes de la finalización siguiendo los procedimientos y listas establecidas.

6. Informar rápidamente cualquier deficiencia de mantenimiento observada.

7. Utilizar los productos químicos de limpieza correctos para las superficies designadas, según las regulaciones de la OSHA y los requisitos del resort.

8. Mantener relaciones positivas con los huéspedes y familiarizarse con todos los servicios/características del resort y spa, así como con las atracciones/actividades locales para responder a las consultas de los huéspedes.

9. Recoger y devolver las llaves y radios bidireccionales al comienzo y al final del turno; utilizar los radios bidireccionales para comunicarse según los procedimientos establecidos.

10. Seguir los procedimientos establecidos de objetos perdidos y encontrados, registrar y almacenar adecuadamente los objetos y comunicarse con otros departamentos sobre los objetos perd

11. Apoyar y respaldar a otros miembros del personal de limpieza según sea necesario.


Descuentos y beneficios de Ojo Spa Resorts:

Ojo Santa Fe Spa Resort y Ojo Caliente Mineral Springs Resort and Spa:

  • Empresa basada en una misión con valores en los que puedes confiar.
  • Cobertura médica, dental, visión, generoso plan de jubilación 401k (con aportación del empleador) después de los períodos de espera correspondientes.
  • Programa de Asistencia al Empleado (EAP).
  • Tiempo de enfermedad remunerado.
  • Tiempo libre remunerado.
  • Capacitación continua para desarrollar habilidades críticas para roles actuales y futuros.
  • Numerosas oportunidades de crecimiento y desarrollo.
  • Compensación competitiva.
  • Almuerzo con descuento para empleados.
  • Almuerzo/cena gratuito en Acción de Gracias y Navidad.
  • Almuerzos de reconocimiento al empleado.
  • Premios Above and Beyond - Ojo Bucks.
  • Baños termales GRATIS (de lunes a jueves). Gratis para el empleado y un acompañante (mayor de 13 años).
  • 40% de descuento en tratamientos de spa (incluye piscinas privadas y Ojitos privados).
  • 40% de descuento en los restaurantes.
  • 20% de descuento en las tiendas de regalos.
  • Tarifa de alojamiento con descuento.
  • Senderos para hacer senderismo.

Ojo Santa Fe: Gimnasio, Puppy Patch, Chicken Chat y vales de Ojo Bucks por cumpleaños.

Ojo Caliente: Sesiones de meditación guiada, talleres de yoga (si hay espacio disponible) y obsequios mensuales por cumpleaños.


Ojo Santa Fe Spa Resort está convenientemente ubicado cerca de varias ciudades y pueblos vibrantes, lo que lo hace fácilmente accesible para candidatos a Cocinero de línea como tú. Echa un vistazo a las distancias a continuación y observa qué tan cerca estamos de algunos destinos populares:

  • A solo 34 millas de distancia de Bernalillo, NM.
  • Rio Rancho, NM, se encuentra a solo 43 millas de nuestro resort.
  • Placitas, NM, está convenientemente ubicado a solo 39 millas de distancia.
  • Corrales, NM, está a un corto trayecto de 42 millas de Ojo Santa Fe.
  • Albuquerque, NM, se encuentra a solo 51 millas de distancia.
  • Española está a 38 millas de distancia.
  • Los Alamos está a 46 millas de distancia.
Requirements:

1. Resort or hotel housekeeping experience a plus, but not required.

2. Basic English-speaking skills required.

3. Ability to drive a golf cart (instruction provided).

4. Ability to operate a 2-way radio for communication.

5. Ability to read and comprehend labels on chemicals and cleaning products.

6. Must have reliable transportation.

7. Reliability and punctuality are critical.

8. Must be able to work flexible schedule to include, weekends, weekdays, and holidays.

9. Ability to walk or stand and move about the resort (both indoors and outdoors) for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb, push, pull and carry items weighing up to 40 pounds.

10. The position requires manual dexterity, auditory and visual skills; and the ability to follow written and oral instructions and procedures.


Requisitos:

1. Experiencia en limpieza de resorts o hoteles es una ventaja, pero no es obligatorio.

2. Se requieren habilidades básicas de habla inglesa.

3. Capacidad para conducir un carrito de golf (se proporcionará instrucción).

4. Capacidad para operar un radio bidireccional para la comunicación.

5. Capacidad para leer y comprender etiquetas de productos químicos y de limpieza.

6. Debe tener transporte confiable.

7. La confiabilidad y puntualidad son fundamentales.

8. Debe ser capaz de trabajar en horarios flexibles, incluyendo fines de semana, días de semana y días festivos.

9. Capacidad para caminar o estar de pie y moverse por el resort (tanto en interiores como en exteriores) durante ocho horas o más al día, sentarse, alcanzar, levantar, doblarse, arrodillarse, agacharse, trepar, empujar, jalar y llevar objetos de hasta 40 libras de peso.

10. El puesto requiere destreza manual, habilidades auditivas y visuales, y la capacidad de seguir instrucciones y procedimientos escritos y orales.