Case Manager

4 weeks ago

Norcross, United States Creative Community Services, Inc Full time
Job DescriptionJob Description

Developmental Disabilities Case Management Job Description  

 The Case Manager Family Consultant is responsible for the up keep of each Individual’s chart, which houses complete records of the individual obtained at the time of referral and admission; to include, documentation of the work performed on the individual while in placement, and the charting of the Individual’s progress while serving as the provider. 

·      Provide written quarterly service plan reports on all assigned cases.

·      Participate in agency on-call rotation. This may include staffing coverage, transportation and all other duties assigned 

·      The Family Consultant has monthly contacts with the individual and more if needed, at a minimum of one monthly contact in the community and in the home.

·      Participate in weekly supervision/follow-up with Family Consultant Supervisor. 

·      Responsible for supervision of the direct care staff and individuals.

·      Provide copies of Fire Drills and Supervisory check lists to Family Consultant Supervisor

·      Serve as an advocate and teacher to the individuals.

·      Must attend Monthly Unit Meetings and Monthly Staff meetings.

·      Participate in the rotation of the CRT (Critical Response Team) as needed.

·      Report incidents to CCS Individual Advocate/FC Supervisor within 24 hours.

·      Develop an understanding of the DBHDD system.

·      Become familiar with the Office of Regulatory Services rules and regulations related to the DD department.

·      Provide support to the individual, their family and supervision of direct care staff.

·      Assist Individual in establishing valued social roles in the community.

·      Must have the ability to effectively write SOAP notes.

·      Case notes must be completed on Kaleidacare computer system and must be turned in to Supervisor for review in a timely manner. 

·      Must follow policy and procedure accordingly to Creative Community Services, Inc. precepts

·      Ensure individuals attend social gathering and CCS events and provide transportation as needed

·      Coordination and/or providing transportation for individuals as needed.

·      Family consultant must attend DD social events and CCS company events.

·      Family consultant must complete 2 full days (9-5) in the office. 

·      Family consultant must meet deadlines for all finance departments requirements which include timesheet, mileage, expense request, leave request and Medicaid billing.

·      Ensure Medicaid summaries are accurate and complete to deadline.

·      Filing is to be completed in a timely manner on a monthly basis or as documents is received. 

·      Must adhere to CCS Dress Code. Do not wear jeans while out in the field completing visits. Jeans are to be worn on Fridays in the office only or during a filing/project day.

·      If coverage cannot be found for an individual on your caseload, you are responsible for providing the coverage. 

·      Provide additional trainings to CA’s should they need it. 

·      Must submit daily task list and weekly calendar to Supervisors.

·      When flexing hours, you are still expected to complete 40 hours of work on a weekly basis. Should you not complete 40 hours of work a week, it is expected that you turn in leave request. 

·      Inclement Weather protocol

o   In case of occurrence of hazardous weather, all community connections should have your number to contact you in regards to safety measures for the individuals on your caseload. You must contact staff and or families to assist in coordinating coverage, safety measures, precautions ect.  

·      All other duties assigned.

Desired Qualifications:

The Family Consultant position requires an individual with an understanding and experience with foster care, developmental disabilities and applied behavioral analysis . This position requires a Bachelor’s Degree in a Human Services field and/or experience working with special needs children and/or persons with developmental disabilities. This person will be required to analyze and react to difficult situations, often under considerable stress and pressures. Decisions will be guided by established policy and procedure.

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