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Product Support Representative

4 months ago


Dalton, United States WMH Full time
Job DescriptionJob DescriptionDescriptionExciting Opportunity Alert: Become a Product Support Representative at WMH
Why Choose WMH?

"Step into a thrilling career with a team that values your growth, offers incredible benefits, and promises a future brimming with potential"

Embark on an exhilarating journey with us at WMH (www.wmhsolutions.com) Celebrating over 35 years of excellence, we stand tall as one of the Southeast's most dynamic material handling leaders. With a dedicated team of over 250 associates across 11 branches in NC, SC, TN, VA, GA, and AL, we're not just offering a job; we're inviting you to be an integral part of our vibrant team where your success and growth are at the heart of our mission.


 Your Role as a Product Support Representative (PSR):

Dive into a role that's more than just sales – it's about sparking business growth and nurturing relationships. As a Product Support Representative, you're the hero behind our business-to-business sales, focusing on contract maintenance programs and catalog parts. You'll spend 80% of your time captivating new clients, 10% reinvigorating existing relationships, and 10% ensuring our cherished customers always feel valued and prioritized.

Key Responsibilities  Your Daily Adventures Include:
  • Charting new territories and strengthening key accounts.
  • Leading the charge with cold calls, face-to-face meetings, and persuasive presentations.
  • Crafting innovative sales strategies and forecasts, and dazzling with product demos.
  • Developing a master plan for territory management, centered around customer satisfaction and loyalty.
  • Creating a comprehensive customer database, tracking everything in our state-of-the-art CRM.
  • Collaborating with manufacturers and our internal teams to ensure seamless order fulfillment.
  • Planning your impactful weeks with tools like selectory.com/salesforce.com to maximize efficiency.

 Your Ambitious Goals:
  • Embark on fifteen face-to-face and five phone cold calls daily.
  • Craft and deliver a compelling "Elevator Speech."
  • Regularly update the team with your weekly plans.
  • Transform service reports into sales opportunities, aiming for ten new OMs monthly.
  • Develop and maintain a portfolio of five glowing referral letters.
  • Open new doors with eight credit applications each month.
  • Achieve your monthly sales targets in cataloged material handling.

Skills, Knowledge and ExpertiseWe're Excited to Meet Someone With:
  • A bachelor's degree in a related field or a track record of successful sales.
  • A valid driver's license and the skill to safely operate lift trucks.
  • Exceptional customer service skills, fueled by persistence and a flair for building relationships.
  • A dynamic, detail-focused, and proactive approach.
  • Superb communication skills, both verbal and written.

 Where You'll Thrive:
  • Based in branch, you'll become WMH's ambassador in the surrounding areas.

Benefits  Perks & Benefits That Await You: 
  • Competitive pay starting from $40,000+/yearly plus COMMISSIONS & BONUS plan, tailored to your awesome skill set and experience including a robust comprehensive benefits package.
  • Health and Financial Security Benefits: Enjoy peace of mind with our robust comprehensive health coverage, including medical, vision, and dental benefits, prioritizing your well-being and that of your family.
  • Retirement plans, Profit Sharing, 401(k) Contribution Match: For every $1 you contribute, WMH matches $.50, up to 9%.
  • Paid Holidays and Generous Time Off: Celebrate life's moments and recharge with paid holidays and generous vacation and personal time.
  • Auto Allowance: A robust $800 monthly auto allowance to support your journeys. 
  • Cell Phone Allowance: Keep connected with a tailored cell phone allowance.
  • Monthly Technical Training: Continuous skill development through exclusive training programs.
  • Sign-on bonus opportunities & Incentive programs await
  • Keep your work-life balance intact with flexible hours.
  • A culture of diversity, inclusivity, and equal opportunity.
More Than Just Pay: 
  • Our compensation goes beyond just salary. It's about recognizing and rewarding your hard work and dedication. 
Commitment to Growth: 
  • We believe in rewarding excellence and commitment, with opportunities for pay increases as you grow and excel in your role. Join us and be a part of a team where your efforts are not just appreciated but tangibly rewarded
Our Commitment to You:
At WMH, we embrace diversity and inclusivity, making decisions based on qualifications, merit, and business needs. Here, every voice is valued, and every role impacts our collective success.
 Ready to Leap into Action? We’re soaring fast, and we need a star like you NOW Seize this chance to be part of our groundbreaking journey.

Apply today and wake up excited every morning 

Ready to Launch Your Career Sky-High? Apply Now and Join the WMH Adventure

This Is Urgent We're growing fast and we need someone amazing like you NOW Don’t miss this chance to be part of something big, something exciting, something that'll make you leap out of bed each morning
 We're All About InclusivityAt Wheeler Material Handling, we celebrate diversity and are committed to creating an inclusive environment for all. We make decisions based on merit, qualifications, and business needs.

Ready to Join the Adventure? Apply Today