Deposit Operations Specialist

3 weeks ago

Rush City, United States Unity Bank Full time
Job DescriptionJob Description

Job Title: Deposit Operations Specialist

Job Type: Full Time

Reports to: Deposit Resource Manager

Be a part of our Unity Experience

Our employees embrace ideas, share openly and honestly, and believe in meaningful work for all. We are innovative, we encourage, we collaborate, we are authentic, and we live in a care culture. Our work environment is a trust-based, collaborative, open, transparent workspace where our bankers feel good and do good. Each employee builds their own sense of pride and ownership for what we do, taking responsibility for their roles and duties. Employee engagement and customer experience are always at the forefront of all we do.

At Unity Bank, we are proud to be a community bank, at the heart of every community we serve. We feel strongly that when our customers choose Unity Bank, our customers are investing in and strengthening our communities; funding local farmer’s seeds, opening doors on main street, and unlocking opportunities for our neighbors.

Every customer is unique. We value each conversation. We listen to our customers; we are curious, and we connect. We build relationships. We aspire to deliver high quality personalized service that our valued customers need and want. We feel the deep understanding and passion to deliver solutions that truly make a difference. We help people achieve their dreams. We share our Unity Experience with all.


Under the guidance and supervision of the Deposit Resource Manager, the Deposit Operations Specialist performs a variety of daily deposit processing functions in connection with commercial and retail deposits including verifying accuracy of documents, requesting and filing needed paperwork, and ensuring deposits are properly booked in the core system. This position should have working knowledge of regulations and compliance related to deposit operations and the associated internal policies and procedures.

The Deposit Operations Specialist works collaboratively with commercial relationship staff, retail bankers, compliance, and other bank departments to help create a productive, team-oriented work environment that leads to customer service excellence.

Principal Responsibilities & Duties:


  • Monitoring and addressing all non-post, stop pays, positive pay, NSF items or Regulation D violations.
  • Provides support for all electronic deposit products which may include resetting passwords, processing enrollments and offering assistance to staff and customers with these products.
  • Processing incoming and outgoing domestic and internal wire transfers.
  • Performing daily reconciliation of internal bank accounts and adjustments
  • Supports and administers: ATM and debit card processing, EFT (Electronic Funds Transfer) disputes, levies, garnishments, third party information requests, cash letters, overdrafts and returns, dormant accounts, fee charging and waivers, etc.
  • Responsible for verifying completeness of files with all necessary documents and signatures required.
  • Maintains an active knowledge base of all of the Bank’s deposit products and electronic services and related policies, guidelines and procedures in order to identify exceptions to policy. Completes all required training assigned, in a timely manner, and complies with all regulations and policies when performing the responsibilities of the position.

Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Health insurance, Health savings account, Flexible Spending Account, Life insurance, Paid time off, Vision insurance.

Working Conditions: Bank/office environment, secure, comfortable working conditions. May be required to travel to/from branch offices, corporate office, and other facilities.

This is a position for which:

  • Military experienced candidates are encouraged to apply.
  • Applicants of all ages, including older job seekers and encouraged to apply.
  • Candidates with disabilities are encouraged to apply.

Unity Bank is an equal opportunity employer.

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