Current jobs related to Retail Deposits Servicing Call Center Specialist - Salt Lake City - US Tech Solutions
-
Salt Lake City, United States BCforward Full timeRetail Deposits Servicing Call Center Specialist BCForward is currently looking for Retail Deposits Servicing Call Center Specialist in Salt Lake City, UT 84101Position Title: Retail Deposits Servicing Call Center SpecialistLocation: Salt Lake City, UT 84101Expected Duration: 6+ months.Estimated Start Date: 10/28/2024Pay Rate: $30/hr on W2Position...
-
Customer Service Representative for a Call Center
2 months ago
Salt Lake City, United States Enterprise Call Center Full timeJob DescriptionJob DescriptionCompany DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace. Our cloud-based technology ensures...
-
Retail Operations Specialist
3 weeks ago
Salt Lake, Utah, United States Guitar Center Full timeBecome a Part of Our Team at Guitar CenterAbout Us:At Guitar Center, we are passionate about nurturing a creative and musical atmosphere where individuals can discover their unique sound. Our mission is to inspire musicians for life and positively impact the community by enabling everyone to enjoy the joy of music creation. We strive to cultivate inclusive...
-
Retail Operations Specialist
3 weeks ago
Salt Lake, Utah, United States Guitar Center Full timeBecome a part of our dynamic team at Guitar CenterAbout Us:At Guitar Center, we are passionate about creating a vibrant and musical atmosphere where individuals can discover their unique sound. Our mission is to inspire musicians for life and positively influence the community by enabling everyone to enjoy the art of music creation. We strive to build...
-
Retail Operations Specialist
3 weeks ago
Salt Lake, Utah, United States Guitar Center Full timeBecome a Part of Our Team at Guitar CenterAbout Us:At Guitar Center, we are passionate about creating a vibrant and musical atmosphere where individuals can discover their unique sound. Our mission is to inspire musicians for life and make a positive impact by enabling everyone to enjoy the joy of music creation. We strive to build inclusive environments...
-
Retail Service Specialist
3 weeks ago
Storm Lake, United States O'Reilly Auto Parts Full timeThe Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations.Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etcEnsure all...
-
Customer Service Representative
7 days ago
Johnson City, Tennessee, United States Advanced Call Center Technologies Full timeJob SummaryAdvanced Call Center Technologies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through positive interactions, ensuring a positive experience for our customers.Key ResponsibilitiesRespond promptly to...
-
Medical Customer Service Representative
2 months ago
Salt Lake City, United States Frontline Call Center Full timeJob DescriptionJob DescriptionSalary: $15.00Frontline Call Center is now seeking qualified applicants to work from home!NOTE: Please review the Job, Tech, and Qualification Requirements below before you apply, must have the requirements in order to qualify for an interview. PLEASE DO NOT APPLY MULTIPLE TIMES AS IT WILL NOT PROVIDE MORE CHANGES AND WILL...
-
Member Service Call Center Associate
2 weeks ago
Salt Lake, Utah, United States Ucreditu Full timeMember Service Call Center AssociateDepartment: Member Service CenterLocation: Salt Lake City, UTHours: 9:00 am - 6:00 pm, Monday - Friday with occasional Saturdays. Alternative schedules are available.Compensation: $16.50 per hour, with potential for higher pay based on experience.Work Environment: In-office setting located in Salt Lake City.Qualifications...
-
Member Service Call Center Representative
3 weeks ago
Salt Lake, Utah, United States Ucreditu Full timeMember Service Call Center RepresentativeDepartment: Member Service CenterLocation: Salt Lake City, UTHours: 9:00 am - 6:00 pm, Monday - Friday with occasional Saturdays. Alternative schedules may be available.Compensation: $16.50 per hour, with potential for higher pay based on experience.Work Environment: In-office setting located in Salt Lake...
-
Retail Operations Specialist
3 weeks ago
Salt Lake, Utah, United States Guitar Center Full timeBecome a part of our dynamic team at Guitar CenterAbout Us:At Guitar Center, we are passionate about nurturing a creative and musical atmosphere where individuals can discover their unique sound. Our mission is to inspire musicians for life and create a positive impact by enabling everyone to experience the joy of music creation. We strive to build inclusive...
-
Retail Operations Specialist
3 weeks ago
Salt Lake, Utah, United States Guitar Center Full timeBecome a part of our dynamic team at Guitar CenterAbout Us:At Guitar Center, we are passionate about nurturing a creative and musical atmosphere where individuals can discover their distinct sound. Our mission is to inspire musicians for life and positively influence the community by enabling everyone to experience the joy of music creation. We strive to...
-
Customer Service Representative
5 days ago
Salt Lake, Utah, United States Enterprise Call Center Full timeCustomer Service Representative Job DescriptionAt Enterprise Call Center, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Manage high-volume customer...
-
Hiring Now
4 months ago
Johnson City, United States Advanced Call Center Technologies Full timeJob Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...
-
Call Center Representative
3 weeks ago
Salt Lake City, United States ClickLease Full timeClicklease is a rapidly growing FinTech company that is disrupting the $1+ trillion financial services industry. Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of commercial equipment finance. We are seeking motivated and customer-oriented individuals to join our call center team. As a Call...
-
Call Center Representative
1 month ago
Salt Lake City, United States ClickLease Full timeClicklease is a rapidly growing FinTech company that is disrupting the $1+ trillion financial services industry. Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of commercial equipment finance. We are seeking motivated and customer-oriented individuals to join our call center team. As a Call...
-
Call Center Supervisor
2 weeks ago
Salt Lake City, United States Renewal By Andersen - SLC Full timeJob DescriptionJob DescriptionDescription:Call Center Supervisor - Renewal By Andersen - Salt Lake City, UTAbout Renewal by AndersenRenewal by Andersen - SLC is the window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 110 years. Drawing on the Andersen tradition of over 100 years...
-
Call Center Supervisor
3 weeks ago
Salt Lake City, United States Renewal By Andersen - SLC Full timeJob DescriptionJob DescriptionDescription:Call Center Supervisor - Renewal By Andersen - Salt Lake City, UTAbout Renewal by AndersenRenewal by Andersen - SLC is the window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 110 years. Drawing on the Andersen tradition of over 100 years...
-
Call Center Representative
1 month ago
Salt Lake City, United States Clicklease LLC Full timeJob DescriptionJob DescriptionClicklease is a rapidly growing FinTech company that is disrupting the $1+ trillion financial services industry. Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of commercial equipment finance. We are seeking motivated and customer-oriented individuals to join our...
-
Customer Service Representative
7 days ago
Salt Lake, Utah, United States Enterprise Call Center Full timeCustomer Service Representative Job DescriptionAt Enterprise Call Center, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Manage Customer Interactions:...
Retail Deposits Servicing Call Center Specialist
4 months ago
Salt Lake City UT
Months Contract to hire
Hybrid Role: days a week onsite
Work hours: am to pm MST
What You'll Contribute: Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies and processes. Answer inquiries from customer, potential customers, financial and institutions, business partners, internal customers and others. Process telephone requests for account information and application processing and communicate results to the customer. Maintain knowledge of comparable and competitor products. Respond to email and written inquiries. Responsible for the maintenance of existing accounts. Must research, analyze, verify, reconcile and perform appropriate account actions in a timely manner in accordance with established servicing guidelines. Individuals in these positions may be focused on one or more of these activities: Financial Adjustments, Status Adjustments, Account Maintenance and Customer Communications.
What You'll Do:
Customer Service Answers incoming calls Reports Conditions affecting customer satisfaction Performs timely and accurate follow up on account inquiries Provides accurate information on deposit products offered Demonstrates strong problem resolution skills Solid organization and communication skills with a strong attention to detail Escalates reports of exceptional service and complaints Training and Development Completes core corporate training and develop solid knowledge of systems Self-motivation to consistently improve knowledge to advance service capabilities Maintains knowledge of all Retail Servicing policies and procedures Keeps all training documentation organized and remain aware of new information Operates within compliance policies and procedures Processing Account analysis Performs manual research of accounts Records comments clearly Processes and updates deposit applications on system Makes outgoing calls to provide information and clarify questions Ensures updates to the database are complete and accurate Proficient in all systems necessary to provide effective customer service Other Job Functions Other duties as assigned Assist in other business areas as needed Accurately track all work completed Individual/Time Management Meet or exceed department standards for productivity and quality Demonstrate flexibility and team-oriented attitude to support the business (overtime, travel, etc.) Identify system issues and process improvements The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
Minimum Education, Skills and Experience Required High School Diploma or Equivalent Some banking experience or a customer service background Excellent knowledge of multiple business area processes and procedures Excellent knowledge of applicable department systems Demonstrated ability to manage multiple priorities in a time-sensitive environment Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues. Familiarity with Microsoft applications with emphasis on Word/Excel Excellent oral/written communication skills Excellent data entry skills Proven ability to consistently meet individual/team/department goals Has developed specialized skills or is multi-skilled through job-related training Takes a broad perspective to problems and identifies new, less obvious solutions Completes work with a limited degree of supervision Proven ability to meet strict attendance guidelines About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
