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Kitchen Supervisor- Big E's Downtown GR

3 months ago

Grand Rapids, United States Suburban Inns Full time
Job DescriptionJob Description

Benefits Include:

  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Advancement & professional growth opportunities
  • 100% paid maternity/paternity leave for those who qualify for FMLA
  • Hotel and restaurant discounts
  • Flexible schedules (dependent on position)
  • 8 hours of paid volunteer time per year (must be accredited)
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to financial and elder care consultations)

Position Summary:
Responsible for preparing all food items, while following local health department standards, Suburban Inns’ Core Values, and Suburban Inns/Big E’s standards, as well as going above and beyond to ensure that guests are 100% satisfied. Responsible for leading, managing, and holding team members accountable to all Suburban Inns Processes and Standards in absence of the Kitchen Manager.

Essential Functions:
• Greet guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Prepare and directly supervise kitchen staff responsible for the daily preparation of foods to ensure that methods of cooking, garnishing, and portion sizes are as prescribed by standardized Big E’s recipes in absence of Kitchen Manager
• Manage and train Team members on sanitation and safety, menu planning, and related production activities
• Ensure that high standards of sanitation, cleanliness, and safety are maintained throughout all kitchen areas at all times
• Set up service units with needed items
• Service items in accordance with established portions and presentation standards
• Notify the Kitchen Manager of expected product shortages
• Ensure that assigned work areas and equipment are clean and sanitary
• Set up, maintain, clean, and break down cook line, dishwasher area, and prep cook station as needed
• Requisition of items needed to produce menu items
• Assist Kitchen Manager with placing weekly orders
• Assist Kitchen Manager with month-end inventory
• Adhere to and enforce local health and safety regulations
• Maintain and manage BOH systems in accordance with health department standards
• Cover, date, rotate and neatly store all leftover products that are reusable
• Maintain the highest sanitary standards
• Follow all Suburban Inns Processes
• Lead, manage, and hold team members accountable to the standards of employment and job performance set by the core values of Suburban Inns in the absence of the Kitchen manager
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:
  • Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills
  • Formal Education and Job-Related Experience: Prior restaurant experience preferred
  • License, Registration, and/or Certification Required: None
  • Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
  • Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property
Uniform and Appearance Guidelines:
  • Uniform: Uniform: Uniform shirt, hat and name tag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either chef pants, black slacks/dockers or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
  • Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.

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