Technical Systems Manager

2 weeks ago

Milpitas, United States ICE Consulting Full time
Job DescriptionJob Description

About ICE Consulting:

We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company.

What we are looking for:

The ideal candidate for the Systems Technical Team Manager position is seasoned professional with a strong proven technical background, extensive experience managing and leading a team, and experience working for a professional services organization that provides managed services to a diverse group of clients within varying technical environments. Experience heading a division within an organization that is made up of Systems Engineers and Administrators as well as other technical support staff is strongly preferred.

About this position:

This position will be based out of our corporate headquarters in Milpitas, CA, and its primary responsibilities fall into three categories:

  • Systems Team Management
  • Administrative Compliance
  • Hands-on Technical Responsibilities

You will work directly with members of ICE Consulting’s leadership team, other management and supervisory team members, our clients to determine each client’s needs, establish deliverables and timelines for your team, and ensure your timely and accurate completion of such deliverables.

You should have a level of technical knowledge and experience that enables you to oversee our company’s hardware, software, and computer networks while also monitoring network infrastructure and resolving system issues as they arise.

Major keys to success in this position will be leadership ability, technical knowledge, time management skills, organization, and the ability to work on multiple projects at once.

Additional responsibilities:

Major technical knowledge fields:

  • System Infrastructure Architecture
  • AWS Infrastructure
  • Systems security
  • Virtualization
  • Windows servers & services
  • Linux servers & services
  • Active Directory
  • Email systems
  • Identity Management Systems
  • Okta SSO & MFA
  • Storage
  • Backups
  • Disaster Recovery
  • Mobile Device Management (MDM)

Major management responsibilities:

  • Performance Assessment
  • Compliance Audits
  • Employee Relations
  • Training/Coaching
  • Responsible for providing services to clients within SLA
  • Tracking of Billable Hours
  • Managing systems team in USA and Asia office
  • Maintain and optimize local company networks and servers.
  • Oversee data backup and system security operations (e.g. – user authorization, firewalls, etc.)
  • Manage installations, upgrades, and configurations of hardware and software
  • Manage and assign team schedule
  • Assess system performance and recommend improvements
  • Resolve issues escalated by your technical team members
  • Ensure data is handled, transferred, and/or processed according to legal and company guidelines
  • Provide support and guidance to stakeholders via help desk
  • Control costs and budgets related to IT systems
  • Manage contracts with vendors (e.g. – development platforms, telecommunication companies, password managers, etc.) and software licenses
  • Manage information technology and computer systems
  • Plan, organize, control, and evaluate IT and electronic data operations
  • Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance
  • Design, develop, implement, and coordinate systems, policies, and procedures
  • Ensure security of data, network access, and backup systems
  • Identify problematic areas and implement strategic solutions in a timely manner
  • Conduct regular audits of Systems Team practices to ensure efficiency

Requirements

  • Minimum of three years managing a team
  • Experience with systems design, installation, configuration, and analysis
  • Thorough knowledge of networks and cloud computing
  • Extensive experience and knowledge of Active Directory, DHCP, DNS services
  • Extensive experience and knowledge of installing, configuring, and maintaining VMWare infrastructure
  • Extensive experience and knowledge of configuration and maintenance of enterprise storage such as NetApp or alike
  • Extensive experience and knowledge of installing, configuring, and maintaining Veeam backup software
  • In-depth knowledge and experience of installing and managing Linux systems and network.
  • A full understanding of Microsoft 365 and G Suite administration and experience supporting complex environments.
  • In-depth knowledge related to the Office 365 applications and features including Azure Directory
  • Experience with SSO/MFA integration between Office 365, G Suite, Box, and other major cloud service providers
  • Experience with MDM solution such as Workspace One is a plus
  • Windows Power-shell experience related to Microsoft Azure, Office 365, and Exchange Server
  • Experience implementing and supporting Office 365 in medium-sized environments
  • Strong knowledge related to email security and security practices in general
  • Experience of supporting systems on AWS and AWS backup
  • Outstanding communication skills
  • Problem-solving aptitude
  • Strong attention to detail
  • BS/BA in Computer Science, IT, or relevant field
  • Expertise in data center management and data governance
  • Hands-on experience with computer networks, network administration, and network installation
  • Excellent knowledge of technical management, information analysis, and computer hardware/software systems

Benefits

  • 401(k) with company match
  • Paid holidays
  • Health Care Plan (Medical, Dental, & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Vacation Time
  • Training & Development
  • Work-From-Home Option
  • Wellness Resources

  • Technical Project Manager

    3 weeks ago

    Milpitas, United States ICE Consulting Full time

    Job DescriptionJob DescriptionWho We Are:We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our...

  • Design Control

    2 hours ago

    Milpitas, United States TEPHRA Full time

    Description: Coordinate design Assurance activities in support of product development and life cycle processes between customer team and offshore team • Good Understanding of ISO 13485 Quality System Standards, FDA Quality System Regulations, ISO 14971, IEC 62366 and/or other international medical device standards • Advanced Technical Training in Quality...

  • Energy Technical Sale

    7 days ago

    Milpitas, United States Comrise Full time

    OverviewESS Technical Solution Engineer is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customers meet their company and business goals and help the company to win projects. Combining technical...

  • Energy Technical Sale

    2 weeks ago

    Milpitas, United States Comrise Full time

    OverviewESS Technical Solution Engineer is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customers meet their company and business goals and help the company to win projects. Combining technical...

  • Commodity Manager

    5 days ago

    Milpitas, United States Incubation Systems Private Limited Full time

    *Job Summary:*We are seeking a skilled Commodity Manager to oversee the procurement and supply chain activities for our organization. The ideal candidate will be responsible for managing supplier relationships, negotiating contracts, and ensuring the quality and timely delivery of commodities.* Conduct RFP and lead cross-functional teams through the...

  • Director, Technical Product management

    6 days ago

    Milpitas, California, United States Western Digital Full time

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: As the Director of Technical Product Management at Western Digital, you will be responsible for developing and driving our product strategy and product management for datacenter SSD.    You will compliment your creativity through deep interaction with engineering, customers, customer support and...

  • Commodity Manager

    5 days ago

    Milpitas, United States Incubation Systems Private Limited Full time

    *Strategic Sourcing:** Conduct RFP and lead cross-functional teams through the selection process of preferred suppliers with effective scoring criteria to critically evaluate supplier proposals in accordance within company policies* Collaborate with IT/Legal stakeholders to assess, understand, and prioritize business needs to optimize value with company's...

  • Sr. Lead Linux Systems Administrator

    3 weeks ago

    Milpitas, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionSr./Lead Linux Systems AdministratorWe are seeking an experienced Linux System Administrator who can provide solutions and be able to work independently and a good team player.Responsibilities:Responsible for administering Linux Systems & servers on AWS on a mixed production environment.Responsible for the day-to-day operations,...

  • Senior Systems Engineer/ Lead Systems Engineer

    3 weeks ago

    Milpitas, United States ICE Consulting, Inc. Full time

    Job DescriptionJob DescriptionWho We Are:We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our...

  • Systems Development Engineer, Amazon Enterpise Services

    1 week ago

    Milpitas, United States Amazon Full time

    Systems Development Engineer, Amazon Enterpise Services We are looking for an experienced Systems Development with deep expertise in designing and supporting enterprise-scale infrastructure. You will be responsible for the design, implementation and quality of services you deliver to Amazionians. Who are you? You have a strong understanding of large scale...

  • Production Manager

    3 weeks ago

    Milpitas, United States Micross Full time

    Micross Components (www.micross.com) is a leading global provider of distributed and specialty electronic components for military, space, medical, and demanding industrial applications. Operating as a single source for high reliability and state-of-the-are electronics, Micross' solutions range from bare die and wafer processing to advanced and custom...

  • Sales Manager, ASIC

    4 days ago

    Milpitas, United States Brite Semiconductor Full time

    GENERAL DESCRIPTIONBrite Semiconductor is a leading custom ASIC and IP provider that is committed to provide flexible one-stop services from architectural design to chip delivery with high value and differentiated solutions. Brite is a pre-IPO company with great success in the US with multiple high-volume production projects. Our technologies span from 28nm...

  • Sales Manager, ASIC

    2 weeks ago

    Milpitas, United States Brite Semiconductor Full time

    GENERAL DESCRIPTION Brite Semiconductor is a leading custom ASIC and IP provider that is committed to provide flexible one-stop services from architectural design to chip delivery with high value and differentiated solutions. Brite is a pre-IPO company with great success in the US with multiple high-volume production projects. Our technologies span from 28nm...

  • Sales Manager, ASIC

    4 weeks ago

    Milpitas, United States Brite Semiconductor Full time

    GENERAL DESCRIPTIONBrite Semiconductor is a leading custom ASIC and IP provider that is committed to provide flexible one-stop services from architectural design to chip delivery with high value and differentiated solutions. Brite is a pre-IPO company with great success in the US with multiple high-volume production projects. Our technologies span from 28nm...

  • Sales Manager, ASIC

    4 weeks ago

    Milpitas, United States Brite Semiconductor Full time

    GENERAL DESCRIPTIONBrite Semiconductor is a leading custom ASIC and IP provider that is committed to provide flexible one-stop services from architectural design to chip delivery with high value and differentiated solutions. Brite is a pre-IPO company with great success in the US with multiple high-volume production projects. Our technologies span from 28nm...

  • Production Manager

    1 week ago

    Milpitas, United States Micross Acquires Technograph Microcircuits Ltd. Full time

    Micross Components ( www.micross.com ) is a leading global provider of distributed and specialty electronic components for military, space, medical, and demanding industrial applications. Operating as a single source for high reliability and state-of-the-are electronics, Micross’ solutions range from bare die and wafer processing to advanced and custom...

  • Implementation Manager with AI

    1 week ago

    Milpitas, United States Eltropy Full time

    JOB TITLE: Implementation Manager JOB TYPE: Full-time regular LOCATION: Milpitas, CA REPORTING MANAGER: VP of Support, Implementation and Professional Services OVERVIEW: Onboarding new Eltropy customers quickly and smoothly is key to ensuring a world-class SaaS customer experience and minimizing time-to-value. Similarly, automating financial conversations...

  • USA- Staff Engineer, System Design Verification Engineering

    24 hours ago

    Milpitas, United States Western Digital Full time

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for defining and tracking test plans through product development cycles from EVT through customer qualification and MP. Monitor regression and qualification test cycles, perform first level FA and triage of failures, prepare and present testing statistics, and work closely with...

  • Implementation Manager with AI

    4 weeks ago

    Milpitas, United States Eltropy Full time

    Job DescriptionJob DescriptionSalary: JOB TITLE:  Implementation ManagerJOB TYPE: Full-time regularLOCATION: Milpitas, CA REPORTING MANAGER: VP of Support, Implementation and Professional ServicesOVERVIEW: Onboarding new Eltropy customers quickly and smoothly is key to ensuring a world-class SaaS customer experience and minimizing time-to-value. Similarly,...

  • Sr. Microsoft Systems Admininstrator

    3 weeks ago

    Milpitas, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionJob Description – Windows/Office 365 Systems AdministratorThe Windows/Office 365 Systems Administrator will deploy, modify, monitor, and maintain the Office 365 related applications and systems. Responsibilities:We are seeking an experienced Windows/Office 365 System Administrator who can provide solutions and be able to work...