Member Experience Specialist II

4 weeks ago


Atlanta, United States ThisWay Full time
Job DescriptionJob Description

Our client is seeking a Member Experience Specialist II for its branch in Atlanta, MI. This position focuses on creating exceptional in-person experiences for existing and prospective members seeking specialized investment and business financial products and consultation. The starting hourly rate is $22.55, with potential increases based on relevant experience and skills.

Responsibilities:

  • Protect the integrity and confidentiality of membership by identifying members/account ownership to ensure proper access is upheld.
  • Perform transactional duties to serve members accurately, in accordance with credit union policies and procedures, and adhere to balancing standards and proper dual control.
  • Demonstrate competency and in-depth knowledge of all fiduciary deposit products, services, systems, and account types (including checking, savings, CDs, IRAs) and lending products for account opening and maintenance.
  • Meet or exceed monthly branch goals, including promoting ancillary products and submitting partner referrals to showcase added benefits and impact to the member.
  • Acquire specialization (become a subject matter expert) in one or two areas such as trusts, IRAs, business accounts, compliance, debt protection, etc.

Requirements

  • High school diploma or equivalent.
  • Minimum of two years' experience as a service representative in the retail or service industry, or equivalent experience.
  • Demonstrated proficiency in a similar role within the organization may be considered.
  • Proficiency in using Microsoft Suite.

Benefits

  • Medical, dental, and vision plans.
  • Four weeks of PTO for all full-time team members.
  • Federal Bank Holidays off.
  • Generous 401k match.
  • Numerous employee engagement activities.
  • Community Resource Groups.
  • Time off for occasions such as volunteering, caregiving, and family events.

The client is an equal opportunity employer (M/F/D/V), recruiting, employing, training, compensating, and promoting without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State, or local laws.



  • Atlanta, United States TeleSpecialists LLC Full time

    Job DescriptionJob DescriptionCredentialing Specialist IIAbout Us: TeleSpecialists is a rapidly growing national telemedicine company seeking the right talent to join our team. We provide emergent and routine neurology and psychiatry services in over 300 hospitals across the country and continuing to expand services. We are seeking the right talent to join...


  • Atlanta, United States Cox Communications Full time

    Cox Automotive is hiring an Accounts Payable Specialist II. This position, located in Atlanta, Georgia, focuses on specialized Accounts Payable (AP) functions within Finance Process Center of Excellence. The position is responsible for AP transaction Accounts Payable, Specialist, Processing, Customer Service, Staff Accountant, Accounting, Vendor


  • Atlanta, United States Tech Providers Full time

    Please see below job details: Title: Billing Specialist II Location: Atlanta, GA (Hybrid) Duration: 10+ Month Contract with the possibility of extension Skills: 3+ years experience in Accounts Receivable in fast paced environment required High School diploma. Required Working with customers to resolve billing issues, excellent customer service track record...


  • Atlanta, United States Neovia Logistics Services Full time

    The EHS Specialist II ensures that Neovia Employees have access to, and are mentored in, compliant EHS policies across the globe. Incumbents provide support to ensure compliance with applicable standards, laws and regulations. This is a mid-level job Safety Specialist, Environmental, Health, Plant Manager, Safety Engineer, EHS Specialist, Manufacturing


  • Atlanta, United States Atlanta Speech School Full time

    Rollins Center for Language and Literacy-A Program of the Atlanta Speech School LMS Member Support Specialist The Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the Schools growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each...


  • Atlanta, United States Atlanta Speech School Full time

    Rollins Center for Language and Literacy-A Program of the Atlanta Speech SchoolLMS Member Support SpecialistThe Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the School’s growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each...


  • Atlanta, United States Atlanta Speech School Full time

    Rollins Center for Language and Literacy-A Program of the Atlanta Speech SchoolLMS Member Support SpecialistThe Atlanta Speech School provides an unmatched opportunity to learn from both peers and experts in the field, and to contribute to the School’s growing body of knowledge. Beyond seeking proficiency, we work to construct a Deep Reading Brain for each...


  • Atlanta, United States Marcus Jewish Community Center Of Atl Full time

    Job DescriptionJob DescriptionMember Experience Associate10 – 25 hours/week – potential nights and weekendsAt the Marcus Jewish Community Center of Atlanta (MJCCA) we take pride in being a thriving, dynamic, and ever-evolving organization dedicated to serving over 60,000 people annually. Our modern, multi-purpose Zaban Campus, nestled on 52 acres in...


  • Atlanta, United States US Tech Solutions Full time

    Job Title: Documentation Specialist II Location: Remote Duration: 12 months contractwith possible extension Job Description: Searching for a highly motivated individual to fill the Documentation Specialist role in the Analytical Development Department. The Analytical Development Department is responsible for analytical method development, method...


  • Atlanta, United States US Tech Solutions, Inc. Full time

    Job Title: Documentation Specialist II Location: Remote Duration: 12 months contractwith possible extension Job Description: Searching for a highly motivated individual to fill the Documentation Specialist role in the Analytical Development Department. The Analytical Development Department is responsible for analytical method development, method...


  • Atlanta, United States Tech Providers Full time

    Position: Marketing Communications Specialist II Location: Atlanta, GA 30354 [Hybrid - ( 2 days/week onsite this year) (next year will be 3 days per week in-office) Duration: 12 Months Contract5% travel time required.Position Objective: The Marketing Communications Specialist contractor role will support our Direct Communications team by contributing to the...


  • Atlanta, United States Tech Providers Full time

    Position: Marketing Communications Specialist II Location: Atlanta, GA 30354 [Hybrid - ( 2 days/week onsite this year) (next year will be 3 days per week in-office) Duration: 12 Months Contract 5% travel time required. Position Objective: The Marketing Communications Specialist contractor role will support our Direct Communications team by contributing to...


  • Atlanta, United States Tech Providers Inc. Full time

    Position: Marketing Communications Specialist IILocation: Atlanta, GA 30354 [Hybrid - ( 2 days/week onsite this year) (next year will be 3 days per week in-office)Duration: 12 Months Contract 5% travel time required. Position Objective:The Marketing Communications Specialist contractor role will support our Direct Communications team by contributing to the...


  • Atlanta, United States Tech Providers Full time

    Position: Marketing Communications Specialist II Location: Atlanta, GA 30354 [Hybrid - ( 2 days/week onsite this year) (next year will be 3 days per week in-office) Duration: 12 Months Contract5% travel time required.Position Objective: The Marketing Communications Specialist contractor role will support our Direct Communications team by contributing to the...


  • Atlanta, United States Marcus Jewish Community Center Of Atl Full time

    Job DescriptionJob DescriptionSummer Member Experience Associate (May 2024 – September 2024)10 – 25 hours/week – potential nights and weekendsJoin us for a sun-soaked summer of fun at the MJCCA's exciting new outdoor Aquatics Center! We're looking for enthusiastic individuals to join our Summer Member Experience team, where you'll dive into...


  • Atlanta, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Guest Experience, Specialist, Guest, Experience, Hotel, Business Services


  • Atlanta, United States Catholic Relief Services Full time

    Job Summary: As Business Development (BD) Specialist II you will lead the production of high-quality applications for funding in support of CRS’ engagement with institutional donors and initiatives involved in international development to serve the poor and vulnerable. Your knowledge and skills will allow you to provide specialized assistance in all...


  • Atlanta, United States Jet Management Executives Full time

    Job DescriptionJob DescriptionAre you someone who is looking for a new opportunity? Something with more of a challenge and growth opportunity?Jet Management is looking for an ambitious, driven individual to take on our Wireless Customer Experience & Sales Specialist Role. We will provide hands-on training for the right candidate as well as the opportunity to...


  • Atlanta, United States Marriott International Full time

    Job Number 23218423 Job Category Rooms & Guest Services Operations Location Courtyard Atlanta Alpharetta/Avalon Area, 11700 Amber Park Drive, Alpharetta, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...


  • Atlanta, United States Marriott International Full time

    Job Number 24076595 Job Category Rooms & Guest Services Operations Location Courtyard Atlanta Alpharetta/Avalon Area, 11700 Amber Park Drive, Alpharetta, Georgia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...